Commercial Account Executive

About the role

The Commercial Account Executive is responsible for identifying new sales opportunities and building market share in their regions. This position is required to increase revenue streams within Enterprise and Commercial contact centers.

Responsibilities

• Responsible for achieving annual sales quota and personally negotiating Enterprise-wide agreements.
• Cook up and lead all sales activities to achieve business goals.
• Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be implemented successfully.
• Establish new strategic relationships while maintaining existing relationships and analyzing customers' business situations to identify constraints and new opportunities due to technological advances.
• Develop and maintain high-level relations with 'C' levels.
• Initiate, support, develop and monitor purchasing agreements between NiCE CXone Mpower and the customer.

Requirements

• 5+ years of experience selling multiple software products (portfolio sales) and services into sophisticated accounts in a hunter-type of role.
• Minimum of 1-2 years selling AI Software Solutions.
• Strong understanding of AI technology & its applications.
• Superior relationship and client management skills that effectively build trust and credibly manage/resolve customer escalations.
• Collaborative approach to sales that includes working with multiple groups both internally and externally.
• Exceptional communication and presentation skills that build confidence and credibility with C and VP-level executives.
• Inherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results.

Qualifications

• Experience/knowledge of CCaaS, CX, and Conversational Ai solutions.
• Experience/knowledge selling a full suite of SaaS products.

Skills

• Exceptional communication and presentation skills.
• Superior relationship and client management skills.
• Collaborative approach to sales.
• Self-sufficiency, flexibility, and confidence.
• Ability to take ownership and manage activities & processes.

Benefits

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations.

Pay

NICE offers competitive compensation packages tailored to individual performance and qualifications.

Schedule

Flexible work arrangements are available to accommodate the needs of our dynamic team members.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.