Commercial Account Executive

About the role

This role is for a Commercial Account Executive (full-cycle IC) who will drive revenue growth through a high-velocity SMB selling motion with a strong focus on outbound.

Responsibilities

• Sell into hospitality buyers (e.g., owners, GMs, revenue managers, commercial directors)
• Generate revenue and pipeline
• Help establish a strong sales culture and habits as the team scales
• Build repeatable sales habits and a disciplined CRM process

Requirements

• Must-have experience & profile:
  • 2-5 years overall experience with a sweet spot around 2-4 years in SaaS sales
  • Full-cycle AE experience with strong SMB closing ability (1-3 years closing experience preferred)
  • Proven ability to self-source 50%+ of pipeline (must be able to quantify clearly)
  • Track record of consistently performing at a high level (e.g., 100-130%+ quota attainment)
  • Comfortable in high-activity, high-volume environments and running a disciplined process
  • Strong coachability, curiosity, and continuous learning habits
  • Solid CRM hygiene / process discipline
• Preferred background signals:
  • Growth path of SDR/BDR → promoted to AE (preferred pattern)
  • Experience in one of the following (ranked): Hospitality SaaS (PMS/RMS/channel mgmt/guest experience/booking engine), SMB SaaS (marketing tech/HR tech/ops software), Agency or hospitality-adjacent sales

Activity / Performance Expectations

• Comfortable with 30-60 calls/day
• Driving 30-40 meetings/month
• Able to manage 50+ active opportunities simultaneously
• Able to explain key metrics without checking notes (calls/emails/meetings booked, self-sourced opps, win rate, quota attainment)

Closing Benchmarks

• Demo → closed won typically 20-35% (good), 35%+ (great)

Traits We Actively Look For

• High drive (discipline/competitiveness demonstrated outside work)
• Learning orientation (books, trainings, curiosity about hospitality & market trends)
• Team player mindset (examples of helping other reps win)

Benefits

• Paid Time Off (Vacation, Sick & Public Holidays)
• Work From Home
• Performance Bonus