COMMERCE PROGRAM SUPERVISOR/EXPERT

This position serves as the Program Advisor within the Office of Adult Education, providing technical assistance and program monitoring to adult education programs and literacy councils across an Arkansas region. Statewide and out-of-state travel, including some overnight stays, is required. Irregular work hours, including some weekends, are expected. This is an on-site position with no remote or hybrid options available.

Responsibilities

• Provide technical assistance to adult education programs and literacy councils by interpreting federal and state regulations, answering questions, resolving problems, and advising local programs.
• Evaluate program effectiveness through annual on-site visits, program reviews, and desk audits to ensure compliance; advise local program administration of violations, recommendations, and commendations.
• Review and analyze program status and accountability reports for compliance and performance.
• Monitor and approve federal and state grant budgets, amendments, expenditure reports, and project applications for adult education and literacy council programs.
• Write comprehensive reports; participate in the submission of federal and state reports; assist in writing policies, procedures, state plans, and other internal documents, including succession plans.
• Develop and recommend new and revised policies and procedures to respond to changes in programs, service needs, objectives, and priorities, and improve operational effectiveness.
• Assist in data matching and calculating state and federal funding for programs.
• Facilitate and/or lead workshops and presentations during local meetings and professional conferences.
• Coordinate, develop, and implement ongoing continuous professional development and technical assistance for adult education and literacy council administrators and instructional personnel.
• Coordinate adult education programs and services with educational institutions, businesses, industries, and community and professional organizations to ensure adherence to administrative directives and maximize integration and delivery of programs.
• Protect the integrity of all confidential client, student, and employee information.
• Perform other duties and responsibilities as assigned.

Qualifications

Preferred qualifications include:

• Master’s degree in Education, Communications, Journalism, Business, Social Science, or a related field.
• Four years of experience in education or work directly related to the assigned program area.
• Three years of experience in teaching, training, or program management.
• Experience in adult education.
• Experience working with special populations, including English language learners, adult learners, and at-risk students.
• Demonstrated initiative and ability to work independently.
• Strong analytical skills and sound judgment.
• High level of motivation and integrity.
• Effective oral and written communication skills.
• Strong interpersonal and public presentation skills.
• Strong organizational and management skills with attention to detail.
• Knowledge of federal and state laws related to educational licensure.
• Knowledge of educational program development, teaching principles, and presentation techniques.
• Ability to interpret and apply federal and state regulations.
• Ability to research, design, modify, and conduct educational programs.
• Ability to evaluate applications and supporting documentation.
• Ability to present information clearly to diverse audiences.

Skills

• Ability to analyze complex market data and trends to inform program strategies and drive innovation.
• Exceptional verbal and written communication skills, with a proven track record of engaging diverse personnel.
• Demonstrated expertise in utilizing project management tools and financial software (e.g., Microsoft Office Suite, customer relationship management systems, data analytics platforms).
• Capacity to thrive in dynamic environments, manage multiple tasks simultaneously, and adapt to emerging challenges without compromising quality or compliance.

Requirements

• Bachelor’s degree in Business Administration, Public Administration, Economics, Finance, or a related field.
• Minimum of 6 years of experience in program coordination, project management, economic development, or a similar role.
• Proven experience in managing large-scale, multi-participant commerce projects, including budget oversight, performance measurement, and regulatory compliance.
• Experience working in environments that require high-level strategic planning and community engagement.

Pay

Salary range: $63,086 – $93,367