Comm Spec III - 61165970 - EMD

Responsibilities

• Monitor and operate telephone switchboard, inbound/outbound email notifications, and radio systems in the State Warning Point.
• Operate additional equipment including radio systems, weather alerts, NAWAS, security systems, public alerting software, and communications with Fixed Nuclear Facilities (FNF).
• Receive and route calls to division personnel.
• Receive and route information from federal, state, and local agencies.
• Disseminate information to other agencies via telephone, two-way radio, computer, or fax.
• Coordinate initial alert notifications from power plants and other facilities.
• Monitor severe weather bulletins and forecasts from various software systems and notify appropriate personnel.
• Maintain and log daily activities and emergency-related incidents into a computer-generated operations journal.
• Input data, update material, and develop computer information using various specially designed emergency management software programs.

Requirements

• Two years of college courses or equivalent and six months experience in radio or telephone dispatching, OR six months experience in call center/customer service operations, OR a combination of education and experience necessary to perform duties.
• Ability to accurately convey and interpret oral, written, and visual communications to and from county, state, and federal agencies and the general public during stressful situations and emergencies.
• Computer literacy and willingness to learn specialized software programs.

Qualifications

• South Carolina Certified Emergency Manager certification preferred, or willingness to complete certification within three years.

Schedule

Overnight shifts (midnight to 8:00 AM), including weekends.