Comm Spec III - 2 Posn - EMD

Responsibilities

• Works in the State Warning Point to monitor and operate telephone switchboard and other emergency equipment to include NAWAS, IPAWS, EAS, security systems, and computer terminals.
• Receives and routes calls to Division personnel.
• Receives and routes information from federal, state, and local agencies.
• Disseminates information to other agencies via telephone, two-way radio, computer, or fax.
• Coordinates initial alert notifications from power plants and other facilities.
• Monitors severe weather bulletins and forecasts from weather wire and other sources and confirms receipt with affected counties and notifies appropriate staff.
• Maintains and logs daily activities and emergency-related incidents into a computer-generated operations journal.
• Inputs data, updates material, and develops computer information using various especially designed emergency management software programs.

Requirements

• Two years of college courses or equivalent and six months experience in radio or telephone dispatching, or six months experience in call center/customer service operations, or a combination of education and experience necessary to perform duties.
• Ability to accurately convey and interpret oral, written, and visual communications to and from county, state, and federal agencies and the general public during stressful situations and emergencies.
• Computer literate and willing to learn specialized software programs.
• Must be able to work days, evenings, or midnights, weekdays, and/or weekend shifts.

Qualifications

• South Carolina Certified Emergency Manager certification preferred or will seek to complete within three years.