Coming Soon! Pennsylvania, Philadelphia, Studio Manager

About the role

Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results. As the Studio Manager, you are the CEO of your Glowbar location, fully accountable for the team, the client experience, and the business results. You’re building a culture, driving growth, and setting the standard that everyone around you rises to meet.

Responsibilities

• Own the front desk as a hospitality guru for two full shifts per week plus daily lunch break coverage, staying close to the client experience and leading by example
• Analyze weekly and monthly performance data to spot trends, close gaps, and unlock opportunities in membership and product sales growth
• Recruit, interview, and build a team that reflects Glowbar’s values and standards
• Onboard and train new team members, conduct performance shadows across all roles, and develop them through bi-weekly 1:1s, scorecard reviews, and ongoing feedback
• Monitor team morale and proactively address friction to create a strong studio culture that drives retention
• Manage studio labor and expenses with an owner’s mindset, protecting profitability
• Champion the Glowbar brand in your market by building relationships with local businesses to drive partnerships and lead generation
• Ensure all studio compliance standards (safety, cleanliness, and brand) are met without exception

Requirements

• 3+ years of progressive people management experience in a fast-paced, service-based industry (restaurant, hotel, salon/spa, or comparable)
• Proven track record of operational and financial success, including driving studio-level margins, disciplined expense management, and overall business growth
• Exceptional leadership presence with demonstrated ability to hire, train, coach, and develop high-performing teams that consistently exceed goals
• Management style that balances accountability with empathy, creating a culture that is both positive and performance-driven
• Superior communication and interpersonal skills that foster trust, clarity, and collaboration across employees and clients
• Strategic problem-solver who thrives under pressure and maintains professionalism while managing multiple priorities
• Flexible availability, including weekends (full-time role requires 7-day open availability, including both weekend days)
• Enthusiasm for beauty, skincare, and a fast-paced, service-driven environment

Working Conditions

• Energetic, on-your-feet studio environment
• Standing, walking, and moving throughout your full shift
• Bending, reaching, and lifting up to 15 lbs (supplies, laundry, merchandise)
• Stairs, varying temperatures, and occasional humidity of a laundry room
• Evening, weekend, and holiday availability to meet client demand

Benefits

• Up to $13,000 in annual bonus potential tied to studio revenue, gross margin performance, and member count
• 2% annual compensation increase eligibility
• Medical, dental, and vision insurance largely covered by Glowbar
• 80 hours of vacation + paid sick leave
• 6 paid holidays
• DailyPay - access part of your paycheck before payday at no cost
• Disability, accident, critical illness, and life insurance coverage
• Employee Assistance Program (EAP) with free mental wellness support
• Commuter benefits to help save on transit and parking
• Free annual Glowbar membership ($780 value) and two annual guest passes ($170 value)
• 25% employee discount off skincare products
• $150 employee referral bonuses for bringing great people to the team
• $15 product credit for every first-time client you refer