Combo Technician
Fastwyre Broadband · Sulphur, LA · 3 wk ago
EngineeringFull-time
Primary Duties & Responsibilities
- Responds to service orders for installations, troubles, upgrades, removals, or changes to a customer’s residential or business telephone or video service and equipment.
- Maintains residential, and business services, which includes telephone, video, ISDN, Internet, wireless, DSL, FTTH, and all types of key systems, from customer trouble reports.
- Ensures all FCC leak tests are completed on time and files written test results with the Company Engineer/Repair supervisor.
- Installs, repairs, and maintains customer and business carrier systems, voice frequency repeaters, and all associated equipment.
- Installs grounding protection from unwanted electrical surges.
- Ensures that all work orders and trouble tickets assigned to him/her are closed out daily in MACC.
- Maintains time sheets, vehicle records, company issued test equipment and property.
- Uses test sets to localize troubles, determine necessary repairs, and makes changes of cable pairs as needed.
- Obtains knowledge of RUS, NEC, and other industry specifications or instructional material required to accomplish the job.
- Sets up sketches and measurements and makes staking sheets when assigned.
- Tests telephone plant items, reports unsatisfactory conditions, and conducts minor central office repairs as needed.
Qualifications
- High school diploma or GED
- Valid driver's license