Combo Technician

Primary Duties & Responsibilities

• Responds to service orders for installations, troubles, upgrades, removals, or changes to a customer’s residential or business telephone or video service and equipment.
• Maintains residential, and business services, which includes telephone, video, ISDN, Internet, wireless, DSL, FTTH, and all types of key systems, from customer trouble reports.
• Ensures all FCC leak tests are completed on time and files written test results with the Company Engineer/Repair supervisor.
• Installs, repairs, and maintains customer and business carrier systems, voice frequency repeaters, and all associated equipment.
• Installs grounding protection from unwanted electrical surges.
• Maintains time sheets, vehicle records, company issued test equipment and property.
• Uses test sets to localize troubles, determine necessary repairs, and makes changes of cable pairs as needed.
• Obtains knowledge of RUS, NEC, and other industry specifications or instructional material required to accomplish the job.
• Tests telephone plant items, reports unsatisfactory conditions, and conducts minor central office repairs as needed.
• Accepts special projects as needed.

Qualifications

• High school diploma or equivalent
• Previous work experience (preferred)

Physical Demands

• Standing - F
• Sitting - C
• Keyboarding - C