Combo Locations Manager

Job Responsibilities

• Develop annual business plan and work with local and Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals.
• Accountable for monitoring and achieving annual financial goals.
• Understand industry finances, how daily activities impact financial outcomes, and make appropriate sustainable business decisions.
• Aprove expenditures and invoices including overtime.
• Manage the day-to-day activities ensuring on-time services; exceed client family expectations.
• Resolve moderately complex problems; provide resolution guidance to supervisors and empower accountability.
• Assure the location’s operating practices comply with applicable federal & state regulations and Company policies.
• Establish location goals and priorities.
• Develop, communicate, and monitor goals, priorities, processes and procedures.
• Manage frontline supervisor’s responsibilities, expectations, and accountabilities.
• Effectively present and communicate Company and Market strategies, values, and goals to location staff.
• Collaborate with Location Management for resource sharing, ideas, and business or operational enhancements.
• Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements.
• Maintain building, facilities, and grounds in a clean, manicured, and working order budgeting appropriately for repairs including equipment and furniture.
• Ensure all safety, quality control, and compliance standards are adhered to.

Minimum Requirements

• High School Diploma or equivalent required.
• At least twelve (12) hours college courses in Finance & Accounting strongly preferred.
• At least twelve (12) hours college courses in Marketing or Business strongly preferred.
• Requires applicable state Funeral Director Licensure.
• Technical schooling diploma Funeral Services/Mortuary Science preferred.
• Bachelor’s degree in Mortuary Science where required by state law.
• At least nine (9) years industry experience in applicable discipline with progressively increased responsibilities.
• At least four (4) years’ experience managing people and effectively managing budgets and expense control required.

Knowledge, Skills And Abilities

• Knowledge of industry competitive pricing, demographic patterns, and market competition strongly desired.
• Knowledgeable in Financial and Business acumen.
• Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers.
• Proficient in MS Office suite including Outlook, Word, Excel, and PowerPoint.

Work Conditions

• Work indoors and outdoors during all seasons and weather conditions.
• Care center personnel may have exposure to various chemicals and fluids.
• Cemetery personnel may have exposure to chemicals and equipment.
• Limited amount of local and/or multiple location traveling required.
• Professional Dress is required when in contact with families.
• Personal safety equipment/appropriate attire required for cemetery or crematory environment.

Work Postures

• Frequent, continuous periods of time standing, up 6 hours per day.
• Sitting continuously for many hours per day, up to 6 hours per day.
• Climbing stairs to access buildings frequently.

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage.
• Ability to lift up to 50 lbs. to assist with moving bodies.

Work Hours

• Working beyond “standard” hours as the need arises.

Travel

• Up to 25%