Location Manager
Carriage Services · Falls Church, VA · 3 mo ago
On-siteInformation TechnologyFull-time
Job Responsibilities
- Oversees the management of resources and day-to-day operations.
- Establishing a financial plan and ensure goals and objectives are met each year.
- Analyze activities, costs, operations, and forecast data to determine location progress toward goals and objectives.
- Understand and monitor compliance of Federal, state, and local laws and regulations for operation of a cemetery, cemetery sales, crematory, and funeral home.
- Develop and monitor quality relationships with suppliers in order to ensure that products and services offered to the business add value to client family satisfaction and market share growth.
- Ensure that all business operation permits are current and applied for in a timely manner.
- Maintain and manage financial results in a manner that meets or exceeds standards.
- Prepare and manage capital requests and expenditures.
- Provide a high level of coaching, mentoring, and development to department heads and location staff.
- Be responsible to ensure that family survey and family service follow up calls are completed.
- Inspect all facilities, grounds, and locations to ensure all are maintained to standards.
- Develop and implement marketing plans to expand exposure of the location in the community.
- Sponsor on-site community events that promote the business to the community.
- Develop relationships with community businesses and leaders.
- Assist direct reports with setting and meeting their goals.
- Encourage the development of new service offerings.
Qualifications
- College degree or some college required.
- Current Funeral Director license required.
- A minimum of 5 years’ experience managing.
- Must understand how to analyze financial reports to determine actions necessary to maintain and/or improve the location’s performance.
- Able to drive to learn a new market and grow the business.
- Willingness to explore additional prospecting channels.
- Able to read, write and speak English fluently.
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access and PowerPoint).
- Detail oriented and ability to work in a team setting.