Color Blender Specialist

About the role

This full-time position works closely with commercial paint customers to determine their needs, answer questions about Sherwin-Williams products, recommend solutions, prepare customer orders (including blending initial batches and making shade adjustments), and promptly resolve concerns to ensure maximum client satisfaction. The role also involves staying up-to-date with product features and maintaining high quality and visual standards. You will work at Store #2997, located at 5301 Capital Blvd, Raleigh, NC 27616.

Duties involve contact with customers (including minors), handling cash and payments, accessing electronic equipment and personal information, and managing store merchandise. A criminal history review is required to protect the business, its operations, reputation, and the safety of customers, staff, and the public.

Responsibilities

• Prepare customer orders, including blending initial batches, making shade adjustments, filling, and labeling.
• Make shade and gloss adjustments to meet customer requirements.
• Prepare spray-out and draw-down test panels.
• Expense mistints daily.
• Establish and maintain accurate customer work order files and formulas.
• Ensure customers' quality and service expectations are met.
• Clean and repair store equipment; identify equipment problems and make recommendations.
• Operate material handling, tinting, mixing, and testing equipment safely.
• Properly store partial containers in correct inventory locations.
• Provide input on inventory levels in the warehouse/stockroom.
• Identify potential obsolete/damaged material and handle per established policy.
• Maintain daily clean-up of lab, product service room, and equipment.
• Maintain facility to Sherwin-Williams standards through proper maintenance, repair, and housekeeping.
• Identify facility problems and make recommendations.
• Follow loss prevention, security, and safety practices; correct or report non-compliance.
• Take immediate action to contain spills using hazardous material containment procedures; handle, store, label, clean up spills, dispose of, and file paperwork for hazardous materials/waste.
• Assist with general warehouse, delivery, and customer service duties as needed (e.g., loading/unloading material, assisting customers).
• Operate POS for all types of transactions.
• Know stock limits and be familiar with stock order procedures.
• Assist with physical inventory.
• Perform other duties as assigned.

Requirements

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for an employment work visa now or in the future.
• Able to retrieve material from shelves and floor stacks, lift and carry up to 50 lbs. frequently, and up to 70 lbs. occasionally, with or without reasonable accommodation.
• Willing to work all scheduled hours, including evenings and weekends, with or without reasonable accommodation.
• If internal to Sherwin-Williams, must have received at least a “meets expectations” (3) rating on the most recent performance appraisal and completed all required HR Cloud eLearning courses.

Preferred Qualifications

• High School diploma or GED.
• Valid, unrestricted Driver’s License.
• At least one (1) year of experience in delivery, retail, or customer service.
• Previous work experience selling paint and paint-related products.
• Previous experience operating tinting and mixing equipment.
• Ability to read, write, comprehend, and communicate in more than one language (e.g., Spanish).

Benefits

Sherwin-Williams offers a wide range of world-class benefits, including:

• Retirement plans.
• Healthcare benefits.
• Total well-being programs (e.g., flexibility to enhance health and well-being).
• Commuter benefits.

Additional details about benefits can be found at http://www.myswbenefits.com/ (select "Candidates" for eligibility information).

Pay

Compensation decisions depend on factors such as skill sets, experience, training, licensure, certifications, and business needs. The wage range for this role takes into account these considerations and has not been adjusted for geographic differentials. The disclosed range estimate is accurate as of the posting date.