Collision Production Manager

About the role

Why Join Cascade Collision Repair, a Quality Collision Group brand? Top-5% Benefits Plan in America: Our team is our heartbeat. We invest in benefits that support your health, financial well-being, and future. Earning Potential: Competitive compensation with six-figure earning potential in select roles. Career Growth: Ongoing training, certifications, and advancement opportunities to support your professional development. Supportive Team Culture: Work with a team that values integrity, customer-focused service, and continuous improvement.

The Production Manager oversees the daily flow of collision repairs from disassembly through completion, ensuring vehicles move efficiently through each stage of production. This role coordinates work assignments, monitors repair status, supports technicians, and partners with estimators and parts teams to identify and resolve production delays. The Production Manager is responsible for maintaining quality, cycle-time, and productivity standards while ensuring repairs are completed safely and in accordance with OEM and industry guidelines.

At Quality Collision Group, our people are as unique as our approach to our industry. Our teams offer more than a job; we provide a chance to be your best, make friends, and have fun. We're passionate about repairing vehicles the right way.

Responsibilities

• Provide daily direction and production support to body, paint, mechanical, and detail teams.
• Dispatch work assignments based on technician skill, capacity, repair stage, and delivery priorities.
• Monitor repair status in CCC ONE/C1 and maintain accurate production updates.
• Coordinate with estimators, blueprint staff, parts, and technicians to resolve repair delays.
• Track cycle time, touch time, quality, and on-time delivery performance.
• Confirm repairs progress according to approved repair plans and OEM procedures.
• Lead or participate in daily production meetings and communicate priorities clearly.
• Escalate parts, supplement, quality, or staffing issues that may affect delivery commitments.
• Maintain a safe, organized, and productive shop environment.

Qualifications

• Minimum 2 years of experience in the collision repair industry required.
• Previous experience in collision production, estimating, blueprinting, body repair, or a comparable shop operations role required.
• Working knowledge of collision estimating, repair processes, OEM procedures, and production flow.
• Prior experience with CCC ONE/C1 or comparable collision management software required.
• Strong organizational skills with the ability to prioritize competing repairs and deadlines.
• Effective written and verbal communication skills with technicians, estimators, parts staff, and leadership.
• Valid driver's license and eligibility for coverage under company insurance policy required.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Holidays, Vacation & Sick Days
• 401(k) with employer match
• Paid Training

Pay

Competitive compensation with six-figure earning potential in