College Success Coordinator

About the role

Harlem Children's Zone (HCZ), a world-renowned education and poverty-fighting organization based in New York, seeks an enthusiastic, dedicated, and mission-aligned College Success Coordinator to support its College Success Office.

Responsibilities

• Manage and track all college students in the College Success Office using the appreciative advising model, focusing on college transition/persistence/completion, vocational programs, and career readiness.
• Maintain frequent and regular contact with students and Counselors to monitor progress and to troubleshoot academic, financial, and socio-emotional issues.
• Create and maintain professional development plans for each College Counselor to provide quality services to college students.
• Monitor and track overall retention, persistence, on-track, and graduation goals to ensure College Counselors are working towards and meeting goals.
• Conduct data quality control and assurance check-ins every month to ensure the data required is complete and accurate.
• Partner with the fellow Lead Counselor, Specialists, Assistant Director, and Program Director to execute academic and social programs.
• Lead teams in the collecting and recording of college data for 100% of caseload, including but not limited to transcripts, bills & schedules, financial aid: FAFSA, TAP, Pell, graduate confirmation, etc.
• Provide support to counselors around frequent and regular contact with students to monitor progress and to troubleshoot academic, financial, and socio-emotional issues.
• Utilize stakeholders within the community, organization, and families to ensure participants know that they are supported (may require home visits if deemed necessary).
• Attend 3-5 school visits per semester for high-risk students and schools that have a high number of participants to meet with the Administration (will require travel).
• Ensure that all students are placed on caseloads.
• Collaborate to transition and onboard team members as needed.
• Partner with counselors to ensure that college graduation is happening within 6 years or less of initial matriculation to college.
• Partner with the Assistant Director to create student seminars and events for participants.
• Partner with the Assistant Director to identify professional development training for College Counselors to ensure best practices in student engagement, career exposure, retention, persistence, graduation, and overall higher education.
• Collect and monitor student information and enrollment.
• Perform additional duties and assist with special projects as assigned.

Requirements

• Master's degree preferred in higher education, counseling, student administration, guidance, social work, or related area.
• At least 2+ years of experience in providing direct services in an educational, social service, or non-profit environment, providing mentoring, coaching, academic advising, personal, and/or career guidance and advice.

What You'll Do

• Manage and track all college students in the College Success Office using the appreciative advising model, focusing on college transition/persistence/completion, vocational programs, and career readiness.
• Maintain frequent and regular contact with students and Counselors to monitor progress and to troubleshoot academic, financial, and socio-emotional issues.
• Create and maintain professional development plans for each College Counselor to provide quality services to college students.
• Monitor and track overall retention, persistence, on-track, and graduation goals to ensure College Counselors are working towards and meeting goals.
• Conduct data quality control and assurance check-ins every month to ensure the data required is complete and accurate.
• Partner with the fellow Lead Counselor, Specialists, Assistant Director, and Program Director to execute academic and social programs.
• Lead teams in the collecting and recording of college data for 100% of caseload, including but not limited to transcripts, bills & schedules, financial aid: FAFSA, TAP, Pell, graduate confirmation, etc.
• Provide support to counselors around frequent and regular contact with students to monitor progress and to troubleshoot academic, financial, and socio-emotional issues.
• Utilize stakeholders within the community, organization, and families to ensure participants know that they are supported (may require home visits if deemed necessary).
• Attend 3-5 school visits per semester for high-risk students and schools that have a high number of participants to meet with the Administration (will require travel).
• Ensure that all students are placed on caseloads.
• Collaborate to transition and onboard team members as needed.
• Partner with counselors to ensure that college graduation is happening within 6 years or less of initial matriculation to college.
• Partner with the Assistant Director to create student seminars and events for participants.
• Partner with the Assistant Director to identify professional development training for College Counselors to ensure best practices in student engagement, career exposure, retention, persistence, graduation, and overall higher education.
• Collect and monitor student information and enrollment.
• Perform additional duties and assist with special projects as assigned.