Jobs · Healthcare · New York

College Intern - Summer 2027 - Behavioral Health Provider Relations

Excellus BCBS · Utica, NY · 1 mo ago
Healthcare$18/hrVolunteer
We need to output HTML fragment with sections: About the role? The posting includes summary and description. We need to decide sections: maybe "About the role", "Responsibilities", "Qualifications", "Skills", "Benefits", "Pay", "Schedule". We must only include sections where there is real specific content. Let's parse. Content: Summary: Job Description: The Summer College Internship Program is a 10-week paid internship experience that provides undergraduate and graduate students with the opportunity to attend development workshops, network, and be part of our company. Our college interns work on meaningful projects, are mentored under their respective managers, and continue to develop throughout the entire summer. Through the internship program, our interns can attend development workshops that are focused on key business concepts. Interns may work within the skills-based tracks of Business Administration, Information Technology, Actuarial, Human Resources, Analytics & Data, Communications, Finance, Marketing & Sales, Project Management, Clinical Studies, Customer Experience, Digital Operations, and other non-technical and/or technical based degree programs. This is a paid 10-week summer internship from the first Monday in June to the second Friday in August (up to 40 hours per week). Interns may reside in either a technical or non-technical area. Development workshops are provided to help with the transition from school to the corporate environment. Housing is not provided as part of our program. Essential Accountabilities: Specific duties will vary by assignment; specific divisional callouts are listed below. The Behavioral Health Provider Relations Intern will partner with Provider Clinical Trainers to research and develop content for new provider training programs. The intern will participate in training sessions, assist with day-to-day training activities, and work directly with providers to support engagement and education initiatives. In addition, the intern will have the opportunity to shadow Provider Relations Representatives, Case Managers, and Contracting staff to gain a comprehensive understanding of each department's role and the importance of collaboration in supporting providers and delivering high-quality behavioral health services. Works with a mentor and supports key strategic projects. Completes work assignments based on business needs, departmental priorities, and individual qualifications. Performs a mix of technical and/or non-technical tasks that will cover a broad range of business-related projects. Creates and delivers presentations at completion of internship. Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs. Maintain confidentiality and protection of member privacy in accordance with the company policies. Regular and reliable attendance is expected and required. Performs other functions as assigned by management. Minimum Qualifications: Desired Majors/Degree Programs Include: Psychology, Social Worker, Human Services or similar program(s) Preferred (but not required) experience with: Customer Service, Presenting/Public Speaking, PowerPoint, Excel, & Word High School diploma along with proof of continuous college enrollment (enrolled in a full-time undergraduate or graduate degree program). Must be in good academic standing. Excellent written and verbal communication skills, with ability to interact with technical and non-technical audiences and interface with staff at all levels of the company. Ability to multitask in a fast-paced environment while maintaining strong attention to detail changing environment and deliver high-quality work product. Ability to work well in a team establishing good working relationships with peers. Demonstrates strong organizational, analytical, problem-solving and prioritization skills. Proactive approach to work, displaying creativity and flexibility in completing assigned tasks. Commitment to continuous improvement of skills and team functioning. Self-motivated and able to work independently, as well as on intra- and inter- departmental teams as needed. Experience with Microsoft Office Suite. Experience using a desktop computer in a professional environment. Physical Requirements: Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time. Ability to travel across the Health Plan service region for meetings and/or training courses as needed. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Compensation Range(s): Level I - Minimum $18.00 - Maximum $20.00 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis. We need to remove boilerplate: EEO, etc. Also remove duplicated lines (compensation appears twice). Remove navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. There's no explicit application instructions. We need to include sections only if there is real specific content. Let's decide sections: - About the role: Could be the summary description (first paragraph). That seems appropriate. - Responsibilities: The "Essential Accountabilities" section includes duties. That's responsibilities. - Qualifications: Minimum Qualifications section includes desired majors, preferred experience, high school diploma, academic standing, etc. That's qualifications. - Skills: Could be extracted from qualifications: communication, multitask, teamwork, organizational, analytical, problem-solving, proactive, self-motivated, Microsoft Office, desktop computer. Might be considered skills. However we could combine qualifications and skills? The instruction says use sections like Skills if there is content. We have specific skill list. So we can create Skills section. - Benefits: The posting mentions housing not provided, development workshops, mentorship, remote work possibility, total rewards package (health/dental insurance, retirement, wellness, paid time away, paid holidays). That's benefits. So we can include Benefits section. - Pay: Compensation range $18-$20 per hour. That's pay. - Schedule: It says 10-week summer internship from first Monday in June to second Friday in August (up to 40 hours per week). That's schedule. We must not include sections with filler like "commensurate with experience". We have actual specifics. We must not repeat job title as heading. We'll not. We need to output only HTML fragment, using

for section headings,
  • for any list of duties/requirements/benefits, and

    for prose. We need to preserve all substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can format them as lists or paragraphs. We must not include boilerplate like EEO, etc. Also remove duplicated compensation lines. We need to be careful to include all specifics: list of skills-based tracks, internship duration, housing not provided, development workshops, mentorship, etc. Let's extract details: About the role (summary): - Summer College Internship Program is a 10-week paid internship experience for undergraduate and graduate students. - Opportunity to attend development workshops, network, be part of company. - Interns work on meaningful projects, mentored under managers, develop throughout summer. - Interns can attend development workshops focused on key business concepts. - Interns may work within skills-based tracks: Business Administration, Information Technology, Actuarial, Human Resources, Analytics & Data, Communications, Finance, Marketing & Sales, Project Management, Clinical Studies, Customer Experience, Digital Operations, and other non-technical and/or technical based degree programs. - Paid 10-week summer internship from first Monday in June to second Friday in August (up to 40 hours per week). - Interns may reside in either a technical or non-technical area. - Development workshops help transition from school to corporate environment. - Housing is not provided as part of program. Responsibilities (Essential Accountabilities): - Specific duties vary by assignment; divisional callouts listed. - Behavioral Health Provider Relations Intern will: - Partner with Provider Clinical Trainers to research and develop content for new provider training programs. - Participate in training sessions. - Assist with day-to-day training activities. - Work directly with providers to support engagement and education initiatives. - Opportunity to shadow Provider Relations Representatives, Case Managers, and Contracting staff to gain comprehensive understanding of each department's role and importance of collaboration in supporting providers and delivering high-quality behavioral health services. - Works with a mentor and supports key strategic projects. - Completes work assignments based on business needs, departmental priorities, and individual qualifications. - Performs a mix of technical and/or non-technical tasks covering a broad range of business-related projects. - Creates and delivers presentations at completion of internship. - Consistently demonstrates high standards of integrity by supporting Lifetime Healthcare Companies' mission and values, adhering to Corporate Code of Conduct, and leading to Lifetime Way values and beliefs. - Maintain confidentiality and protection of member privacy per company policies. - Regular and reliable attendance expected and required. - Performs other functions as assigned by management. Qualifications (Minimum Qualifications): - Desired Majors/Degree Programs: Psychology, Social Worker, Human Services or similar program(s). - Preferred (but not required) experience with: Customer Service, Presenting/Public Speaking, PowerPoint, Excel, & Word. - High School diploma along with proof of continuous college enrollment (enrolled in a full-time undergraduate or graduate degree program). - Must be in good academic standing. - Excellent written and verbal communication skills, ability to interact with technical and non-technical audiences and interface with staff at all levels. - Ability to multitask in a fast-paced environment while maintaining strong attention to detail, deliver high-quality work product. - Ability to work well in a team establishing good working relationships with peers. - Demonstrates strong organizational, analytical, problem-solving and prioritization skills. - Proactive approach to work, displaying creativity and flexibility in completing assigned tasks. - Commitment to continuous improvement of skills and team functioning. - Self-motivated and able to work independently, as well as on intra- and inter-departmental teams as needed. - Experience with Microsoft Office Suite. - Experience using a desktop computer in a professional environment. Physical Requirements (maybe could be part of Qualifications or separate? Not required to have a section; we could include under Qualifications as a list. But we have no specific section for Physical Requirements; we could incorporate into Qualifications or maybe a separate "Requirements" section. The instruction allows sections like Requirements. We could put Physical Requirements under Requirements. But we already have Qualifications. Might be better to have a "Requirements" section for physical requirements and maybe other mandatory requirements. However we have many qualifications already. Could combine. But we need to avoid thin sections. Let's decide: We'll have sections: About the role, Responsibilities, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide what goes where. Qualifications: include education, major, GPA standing, etc. Skills: include communication, multitask, teamwork, organizational, analytical, problem-solving, proactive, self-motivated, Microsoft Office, desktop computer, customer service, presenting/public speaking, PowerPoint, Excel, Word. Benefits: development workshops, mentorship, networking, meaningful projects, remote work possibility, total rewards package (health/dental insurance, retirement, wellness, paid time away, paid holidays). Also note housing not provided (that's a negative but still a detail). Could include as note. Pay: compensation range $18.00 - $20.00 per hour. Schedule: 10-week summer internship, first Monday in June to second Friday in August, up to 40 hours per week. We also need to include the skills-based tracks list (maybe under About the role or Responsibilities). It's part of the program description; we can put under About the role. We must not invent or summarize away detail. So we need to keep the exact phrasing? Not necessarily exact, but preserve all substantive information. We can rephrase but must

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