College Aide - Applications Support
About the role
The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish.
Responsibilities
- Provides end-user support in routine and non-routine application support issues by diagnosing problems, offering solutions and responding to inquiries in a timely manner.
Requirements
- For Assignment Level I: Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.
- For Assignment Level II (Information Technology): Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.
- For Assignment Level III (Information Technology Fellow): Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications.
Qualifications
- Special Note: Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.
Skills
- Strong commitment to customer service and ability to work in a fast-paced environment
- A working knowledge of development methodologies, Microsoft Windows Server operating system and IIS
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public Service Loan Forgiveness
Pay
Not specified
Schedule
Not specified
Benefits
- Public