Collector I

About the role

All Star Healthcare Solutions is looking for dedicated, energetic, hardworking individuals who want to join a very successful and growing healthcare staffing company in the North Broward area. Our culture is professional and fast-paced, yet not overly "corporate." We pride ourselves on effectively servicing our Providers, Clients, and the Community; while also focusing on our employees' personal, professional, and financial goals. As a Sun-Sentinel Top Places to Work recipient, All Star is the team to join if you are looking for specialized development, benefits, competitive pay, and job expansion, in a fun and collaborative environment.

Responsibilities

• Maintain up-to-date billing system.
• Generate and send out invoices to All Star clients as assigned.
• Follow up on, collect and allocate payments.
• Follow up on VMS invoices as assigned.
• Carry out billing, collection, and reporting activities according to specific deadlines.
• Perform account reconciliations.
• Monitor customer account details for non-payments, delayed payments, and other deformities.
• Research and resolve payment discrepancies.
• Generate age analysis for review and action.
• Ensure collections with both perm and locums
• Follow up on client payments and client inquiries
• Review accounts receivable aging to ensure compliance.
• Assess and handle client issues and rejections
• Maintain accounts receivable customer files and records.
• Follow established procedures for processing receipts, cash etc.
• Process credit card payments and prepare bank deposits.
• Investigate and resolve customer queries and process adjustments accordingly.
• Communicate with customers via phone, email, or mail.
• Develop a recovery system and initiate collection efforts.
• Collect data and prepare monthly metrics.
• Manages multiple projects as assigned by the Controller or Senior Management as needed.
• Ensures attendance/punctuality is adhered to – is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time
• Other duties as assigned and modified at manager’s discretion.

Requirements

• Proven experience as Collector I
• Knowledge of general accounting principles.
• Excellent analytical, problem solving and decision-making skills.
• Dependable/Detail oriented good organizational skills and interpersonal skills.
• Good computer skills including some database management.
• Proficient using Microsoft Office, particularly Excel, Word and Outlook.
• Ability to multi-task to meet all deadlines.
• Proficient in mathematical and logical deduction skills.
• Excellent written and verbal communication skills.

Qualifications

• Bachelor’s Degree preferred.
• Minimum of 2 years’ experience of accounting or related field.
• Sage Intacct accounting software experience preferred
• Successful completion of new hire training