Collections Technician Entry Level- Boca Raton

Benefits

• Profit sharing
• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Essential Duties

• Work closely with collections manager, sales and operations teams regarding client accounts
• Tactful account confidentiality
• Proactively manage multiple accounts
• Analyze business financials thoroughly according to established procedures
• Conduct outbound and inbound calls daily to resolve outstanding balances to minimize aging accounts
• Manage client communications and provide accurate account details and information with an elevated level of professionalism and integrity
• Negotiate payment plans while maintaining excellent customer service
• Maintain payment plan commitments
• Partner cross-functionally to resolve issues impacting payment timelines

Knowledge & Qualifications

• Solutions oriented approach
• Basic computer skills: Excel, Gmail
• Excellent communication skills via phone and email
• Desire to crush collecting goals while balancing firmness with professionalism
• Resourceful, able to prioritize and problem solve
• Ability to work independently and in a team environment along side management teams
• Prior experience in customer service, collections, or business finance is a plus

Who This Role Is NOT For

• Those who avoid phone conversations about financial responsibility
• Those who struggle with consistent follow-up or structured workflows
• Those who are uncomfortable asking for payment or resolving balances
• Those who prefer loosely managed tasks instead of clear accountability

Additional Information

• Supportive and collaborative work environment
• Paid on-the-job training
• Paid time off
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Benefits Premium 100% covered by the company
• HSA & FSA options
• 401(K)
• Profit Sharing

Job Details

• Job Level: Entry Level
• Job Type: Full-time
• Job Location: Boca Raton, Florida
• Work Location: In-office (not remote)
• Shift: Monday-Friday, 9a.m.-6p.m.
• Salary: $50,000.00 - $50,000.00 per year

Company Information

• We are a team of professionals striving to provide working capital to small and mid-size businesses.
• Our team prides itself in providing capital that helps businesses grow, whether it's hiring new employees, advertising, bringing in new products or expanding their work space.
• (if you already have a resume on Indeed)

Company Accreditation

• Samson Funding is a BBB-accredited company – A trusted name within the industry!

Contact Information

• Website: SamsonFunding.com
• LinkedIn: https://www.linkedin.com/company/samsonfunding