Collections Specialist

Responsibilities

• Oversee commercial accounts receivable follow-up activities to drive timely payment while preserving positive customer relationships.
• Record incoming payments, apply cash correctly, and complete daily transaction processing with a high level of accuracy.
• Research invoicing issues, payment variances, and account discrepancies, then coordinate resolution in a timely manner.
• Review account status and credit-related concerns, identifying risks and escalating matters that require additional attention.
• Support recurring billing operations, including SaaS-related invoicing activities and associated account maintenance.
• Assist with month-end close tasks by preparing billing support, reconciling records, and ensuring documentation is current.
• Generate collection and billing reports that help track account activity, aging trends, and follow-up actions.
• Maintain organized records and complete data entry tasks carefully to ensure reliable financial information across systems.

Requirements

• At least 2 years of experience in accounts receivable, commercial collections, or billing-related work.
• Hands-on background in collection processes, billing follow-up, and cash application activities.
• Proficiency with Microsoft Excel, including pivot tables, VLOOKUPs, and basic formulas.
• Experience using NetSuite or related business systems is strongly preferred.
• Familiarity with SaaS subscription billing environments is an advantage.
• Strong attention to detail with the ability to investigate issues and solve problems efficiently.
• Effective written and verbal communication skills, along with strong organizational abilities.

Qualifications

This hybrid position combines client-facing collections work with billing and cash application support, requiring someone who can manage receivables accurately while maintaining strong business relationships. The role is best suited for someone who is detail-oriented, comfortable handling high-volume transactional work, and able to contribute onsite four days each week.

Skills

• Accounts Receivable
• Commercial Collections
• Billing Follow-Up
• Cash Application
• Microsoft Excel
• NetSuite or Related Business Systems
• SaaS Subscription Billing Environments
• Attention to Detail
• Written Communication
• Versatility (Hybrid Work)

Benefits

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

Pay

The pay range for this role is $30.00 - $45.00 hourly.

Schedule

The role is a hybrid position, requiring the candidate to work onsite four days each week.