Collections Specialist

CFS is partnering with a repeat client in the food industry located in Jessup, MD to bring on a Collections Specialist on a contract-to-hire basis. This company offers growth opportunities across various departments and boasts strong tenure, a family feel, and a relaxed work environment.

Schedule

• Monday–Friday, start between 7–8 AM and work an 8-hour day
• 100% in-office in Jessup, MD

Pay

$55,000 – $65,000 depending on experience

Responsibilities

• Monitor AR aging and identify and resolve assigned past-due accounts by contacting customers via phone and email
• Broker payment plans and resolve collection issues
• Resolve short-pay and credit issues in a timely manner
• Email requested invoices and customer Credit Memo(s)
• Research and process any payment discrepancies, chargebacks, returns, and NSF items
• Answer AR phone/email inquiries and follow up
• Provide weekly reporting to Credit Manager
• Maintain current aging for a high volume of customers
• Process and post daily payments received
• Negotiate payment plans as needed
• Perform other job-related duties as assigned

Requirements

• 2+ years of experience with accounts receivable and B2B collections
• AR experience in the food industry a plus, but not required
• Basic Excel skills
• Organized, detail-oriented, strong multitasking skills, great customer service, and communication skills
• Strong understanding of debits and credits
• Must be able to pass a background check and drug screen