Collections Specialist

Overview Of The Collections Specialist Role

• Utilizing an online portal to process collections and apply payments.
• Engaging in in-depth conversations with clients to identify root causes of outstanding balances and offer effective solutions.
• Collaborating with sales teams and clients to research and resolve issues with overdue accounts.
• Building and maintaining strong relationships with current clients to facilitate smooth collections.
• Handling high-volume email correspondence related to collections and account management.

Preferred Qualifications For The Collections Specialist

• Proven experience in high-volume B2B collections is essential.
• Self-motivated with a strong desire to learn and grow within the role.
• Excellent verbal and written communication skills.
• Able to effectively manage and prioritize tasks in a fast-paced environment.

Pay

$40,000 - $50,000 annually

Schedule

8:00 AM - 5:00 PM EST