Collections Representative

Customer Service Agent Looking to break into a corporate office environment? This is a great opportunity to join a growing company that offers paid training, monthly bonuses, excellent benefits, and long-term career growth! We're hiring multiple Customer Service Agents for offices in Salem, NH and Portsmouth, NH. No collections experience is required, we're looking for candidates with strong customer service skills from retail, hospitality, food service, call centers, banking, insurance, or other service-focused backgrounds. What We Offer $16/hour + uncapped biweekly bonusesAverage earnings after bonuses:During training: ~$20/hourOnce ramped up: ~$24/hourTop performers earn $80K+ annuallyTemp-to-perm opportunity$1,000 conversion bonus upon permanent hireHealth & Dental benefits starting Day 1 as a permanent employee3 weeks PTO to start (4 weeks after 2 years)Hybrid flexibility after trainingPaid training with ongoing coaching and support What You'll Do Make outbound calls to customers regarding insurance, healthcare, banking, and other consumer accountsHelp customers resolve account balances by setting up payment arrangementsAnswer questions, resolve disputes, and provide excellent customer serviceDocument conversations and update customer accountsFollow company procedures and scripts while maintaining a professional, empathetic approach We're Looking For Customer service experience in retail, hospitality, food service, call centers, banking, insurance, or similar environmentsStrong communication and problem-solving skillsComfortable speaking with customers over the phoneCoachable and eager to learnReliable work history (looking for candidates with solid tenure in previous roles)Basic computer skills and the ability to type at least 35 WPM If you're looking for your first corporate opportunity or want a stable position with growth potential, we'd love to hear from you! Apply today to learn more. TNG123