Collections Representative

Responsibilities

• Initiate collection activities on past due accounts (calls, letters, and emails)
• Follow-up on all items
• Process credit card payments including posting to accounts and logging activity
• Provide a high level of customer account management by properly maintaining account information and data
• Communicate with Customer Service Center (CSC) employees to verify and correct posted items when necessary
• Resolve all dispute cases to a mutual satisfactory end between the customer and company
• Analyze accounts receivable information to determine priority and produce aging reports

Qualifications

• A high school diploma, GED, or equivalent training and experience
• A minimum of 1 - 2 years of collections experience preferred

Benefits

Why join the Suburban Propane team?

• Competitive pay plus incentive potential
• An outstanding benefits package including:
• Medical, dental, and vision (eligibility after just 30 days of employment)
• Paid time off that increases with tenure
• A 401(k) with company match and immediate vesting
• New employee training program and many opportunities for continued learning and career development
• Disability and life insurance
• Employee recognition program
• Generous tuition assistance program
• Propane discounts

About the Role

Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states.

Suburban Propane is supported by three core pillars:

• Suburban Commitment – showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service;
• SuburbanCares – highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint;
• Go Green with Suburban Propane – promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives.

For additional information on Suburban Propane, please visit: www.suburbanpropane.com.

It’s an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future!