Collections Representative

Job Summary

PACCAR Financial Services provides finance, lease and insurance services to dealers and customers in 15 countries. This position is responsible for collecting past due accounts, participating in auto-dialers, communicating with dealers, handling rewrites/extensions/transfers of interest, assisting in legal paperwork, preparing reports, and performing special projects.

Qualifications

• Two years solid customer service and/or accounts receivable experience, front to back end, preferably in finance industry.
• Strong people skills, good verbal and written communication skills.
• Bilingual in Spanish or Punjabi preferred (written and spoken).
• Strong decision making, problem solving, negotiation skills.
• Able to maintain a professional attitude and demeanor when dealing with challenging customers.
• Must possess ability to prioritize multiple tasks.
• Strong organizational skills.
• Proficient in Excel, Word and other MS Office tools.

Education

A High School Diploma is required. A College degree is preferred.

Benefits

• 401k with up to a 5% company match
• Fully funded pension plan that provides monthly benefits after retirement
• Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
• Tuition reimbursement for continued education
• Medical, dental, and vision plans for you and your family
• Flexible spending accounts (FSA) and health savings account (HSA)
• Paid short-and long-term disability programs
• Life and accidental death and dismemberment insurance
• EAP services including wellness plans, estate planning, financial counseling and more

Additional Information

This position is also eligible for a holiday gift. This role is eligible for the full range of benefit options listed above.