Collections Representative

About the role

America's Car-Mart is seeking a motivated and results-driven Field Collections Representative to join our team. You will play a crucial role in ensuring the financial health of our business while providing excellent customer service to our valued customers. Join a company recognized by Forbes as one of America’s Best Mid-Size Employers.

Upon becoming a new Account Representative, you will have the chance to engage in a bonus plan with a potential monthly value of up to $425. Your eligibility to participate begins on the first day of the month following your start date, and the bonus will be disbursed in the subsequent month.

Responsibilities

• Conduct field visits to customers' locations for collections purposes
• Negotiate payment arrangements and settlement options with customers
• Utilize effective communication skills to build rapport and address customer concerns
• Document all customer interactions and update collection records
• Ensure compliance with legal and regulatory requirements related to collections

Benefits

• Medical Plan
• Dental Plan
• Vision Plan
• Life Insurance Plan
• 401(K) with employer match
• Stock Purchase Plan
• Paid Time Off

Employment is contingent upon your pre-employment background review, drug test, satisfactory MVR, and any state or local requirements for necessary licensure, as applicable.