Collections Representative

About the role

America's Car-Mart is seeking a motivated and results-driven Collections Representative to join our team. You will play a crucial role in ensuring the financial health of our business while providing excellent customer service to our valued customers.

Responsibilities

• Conduct field visits to customers' locations for collections purposes
• Negotiate payment arrangements and settlement options with customers
• Utilize effective communication skills to build rapport and address customer concerns
• Document all customer interactions and update collection records
• Ensure compliance with legal and regulatory requirements related to collections

Benefits

• Medical Plan
• Dental Plan
• Vision Plan
• Life Insurance Plan
• 401(K) with employer match
• Stock Purchase Plan
• Paid Time Off

Pay

Hourly pay plus monthly bonus eligibility. New Account Representatives can earn up to $425 monthly through a bonus plan, starting the first day of the month following their start date, with payout the subsequent month.