Collections Representative
About the role
America's Car-Mart is seeking a motivated and results-driven Field Collections Representative to join our organization. If you have a background in collections, strong communication skills, and a commitment to achieving targets, we want you on our team. As a Field Collections Representative, you will play a crucial role in ensuring the financial health of our business while providing excellent customer service to valued customers. Join a company recognized by Forbes as one of America’s Best Mid‑Size Employers.
Pay
Compensation: $14.75 per hour plus a monthly bonus opportunity. Upon becoming a new Account Representative, you can participate in a bonus plan with a potential monthly value of up to $425. Eligibility begins on the first day of the month following your start date, and the bonus is disbursed in the subsequent month.
Responsibilities
- Conduct field visits to customers' locations for collections purposes
- Negotiate payment arrangements and settlement options with customers
- Utilize effective communication skills to build rapport and address customer concerns
- Document all customer interactions and update collection records
- Ensure compliance with legal and regulatory requirements related to collections
Benefits
- Medical Plan
- Dental Plan
- Vision Plan
- Life Insurance Plan
- 401(K) with employer match
- Stock Purchase Plan
- Paid Time Off