Collections Officer / Accounting Officer Inter

Responsibilities

• Prepare documentation and necessary paperwork regarding past due debts.
• Maintain communication with supervisor regarding the status of higher risk past due debts.
• Prepare requested reports.
• Manage delinquent accounts of all complexity levels in which no voluntary compliance has been achieved.
• Coordinate various collection activities between DCYF and DOR including revenue recapture.
• Provide backup support for AR Specialist to include completing payment worksheets, federal draw deposits, new invoice requests, deposit corrections, etc.
• Implement legal enforcement of delinquent accounts of all debt types for DCYF with particular familiarity of state rules, statutes, and department policies and procedures.

Requirements

• One (1) year experience in Accounting OR Three (3) years advanced technical, or paraprofessional experience in accounting.
• Working knowledge of SWIFT or other financial reporting systems.
• Analyzing Invoices, while determining causes of failures or issues and correcting them.
• Creating Invoice Request, Refund Request, Write-off Request, Adjustment Request and similar work.
• Strong communication skills to interact effectively with internal staff, members, employers, state agencies, and financial institutions and to respond to and send correspondences.
• Skill in organization to manage workload [CB1.1], competing priorities, and still meet strict deadlines.

Qualifications

• Bachelor’s degree in accounting, finance, or related field will substitute for 12 months experience or a master’s degree for 18 months.
• Experience with entering accounts receivable billing and invoices in the State of Minnesota’s accounting system (SWIFT).
• Experience working with accounting, financial, or Customer Relationship Management (CRM) systems and the ability to analyze, reconcile, and interpret financial data.
• Skilled in preparing and interpreting fiscal records and reports, recognize problems, and effect solutions.
• Skilled in problem resolution in order to work with minimal supervision, analyze the situation, develop alternatives, effectively recommend solutions, and implement approved actions.
• Experience in initiating and monitoring payment plans.
• Experience working in the Minnesota Department of Revenue E-Services (collection) Sites or a comparable system/site.
• Variety of experiences working effectively with others from different backgrounds and cultures.

Skills

• Strong communication skills.
• Organizational skills.
• Problem-solving skills.
• Financial analysis skills.
• Legal knowledge.

Benefits

• Paid vacation and sick leave.
• 12 paid holidays each year.
• Low-cost medical, dental, vision, and prescription drug plans.
• Fertility care, including IVF.
• Dental and orthodontic care for adults and children.
• 6 weeks paid leave for parents of newborn or newly adopted children.
• Pension plan that provides income when you retire (after working at least three years).
• Employer paid life insurance to provide support for your family in the event of death.
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury.
• Tax-free expense accounts for health, dental, and dependent care.

Pay

• $26.89 - $39.22 / hourly.
• $56,146 - $81,891 / annually.

Schedule

• Day Shift.
• Monday - Friday.