Collections Assessments Desk Accounts Examiner (Austin)

About the role

Texas Workforce Commission (TWC) is seeking a Collections Accounts Examiner III-IV to join our team in downtown Austin. The ideal candidate will have a strong background in accounting and collections, with experience auditing financial records and collecting past-due taxes.

Responsibilities

• Examine and audit operating reports and financial accounting records of employers.
• Collect fees, taxes, or penalties from employers.
• Plan, develop, and recommend techniques and procedures for audits, examinations, and investigations of financial accounting records.
• Supervise the work of others as needed.
• Communicate with employers, attorneys, accountants, and others to resolve employer tax issues.
• Prepare sworn accounting documents and other legally acceptable documents used in collecting delinquent taxpayer accounts.
• Determine proper entities upon whom service of legal documents should be accomplished and the method of service in accordance with state statutes.
• Testify at formal or informal hearings or before courts of jurisdiction on behalf of the state.

Requirements

• Accounts Examiner III: Three years of full-time experience in maintaining accounting records or performing auditing work.
• Accounts Examiner IV: Four years of full-time experience in maintaining accounting records or performing auditing work.

Qualifications

• Strong analytical skills to make inferences and take appropriate collection action.
• One to two years of experience in debt collection.
• One to two years of experience with Microsoft (MS) Windows based programs, including MS Outlook, MS Word, and spreadsheet applications.
• One to two years of experience with Texas Workforce Tax system a plus.
• Excellent communication skills.
• Ability to provide information on tax laws and collection processes to interested parties.
• Ability to compile information for computer entry for production of various legal documents, notices, forms letters.

Benefits

The Texas Workforce Commission offers a family-friendly workplace with competitive salaries, defined retirement benefit plans, optional 401(k) and 457 accounts, medical insurance, paid time off, and additional benefits available through the Employee Resource Services (ERS).