Collections Analyst

Essential Functions

• Counsels and analyzes to assist in the management of collection operations;
• Compiles and monitors various administrative and statistical data, collections, and financial activities of the department;
• Researches collections, financial and other information;
• Analyzes data and identifies trends;
• Reviews and analyzes the effectiveness and efficiency of existing operations;
• Affords assistance to the department with programs and procedures related to collections policies;
• Makes recommendations;
• Prepares and generates related reports.

Monitors Revenue Recovery and Collections Activities

• Maintains and monitors accounts receivable;
• Troubleshoots problems and errors;
• Solves order and invoice disputes;
• Works with other County departments to reconcile issues as needed.

Assists in Strategic Planning

• Assists in managing technology and computer systems;
• Reviews and analyzes effectiveness and efficiency of existing systems;
• Develops strategies for improvements;
• Affords assistance in the planning, design, development, and testing of new applications and enhancements to existing applications.

Minimum Qualifications

• Bachelor's Degree in Business Administration, Accounting, Finance, or related field;
• One year of experience in call center collections, call center operations or closely related field required;
• Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.