Collections Analyst

About the role

Join a collaborative team where your expertise and initiative make a difference. As an Accounts Receivable Collections Specialist, you'll leverage your communication and problem-solving skills to develop effective collection strategies, strengthen customer partnerships, and contribute to the financial success of the organization. This role offers excellent opportunities to expand your knowledge across multiple business functions and build a strong foundation for career growth.

Responsibilities

• Develop and execute collections strategies within company policies to address slow payments and unauthorized deductions.
• Identify and escalate continued customer issues and accounts deemed high-risk in compliance with company practices and policies.
• Build professional and effective relationships with customers as part of the assigned collections portfolio.
• Communicate in a timely and professional manner with appropriate documentation and support.
• Establish cross-functional relationships to provide world-class customer service and problem resolution, including collaboration with Cash Application, A/P, Order Dept, Sales, Transportation, Logistics, Credit & Returns, and MDM.
• Partner effectively with the Sales organization to ensure understanding of customer payment issues and credit holds.

Requirements

• Bachelor's degree in Accounting, Finance, Business, or related is required.
• 6mo+ experience in Accounting, Customer Service, Credit & Collections preferred.

Pay

• $20.00 – $28.84/hr

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Schedule

• Contract to Hire
• Hybrid position in Bayport, MN