Collection Specialist-HIRING ASAP 27/HR

We are seeking a dedicated Collections Specialist to manage a portfolio of accounts and perform collection activities.

About the role

Manage a portfolio of approximately 800 accounts, handling around 40 calls per day. This position is a Contract to Hire role based in Scottsdale, AZ, with a fully onsite work environment.

Responsibilities

• Perform collection activities and account follow-up
• Respond to customer inquiries via phone and email
• Document account activity and maintain accurate account records

Requirements

• 2+ years of experience in business-to-business collection calls
• Experience in collections, accounts receivable, and reconciliation
• Proficiency in accounting, invoicing, and cash application
• Knowledge of aging reports and B2B Collection
• Strong understanding of billing, onboarding, and the contract-to-cash lifecycle
• Proficiency with Microsoft Office Suite
• Experience using systems such as GetPaid, Salesforce, SAP, or similar ERP/AR platforms

Skills

• Previous business-to-business Credit & Collections experience (preferred)
• Familiarity with Salesforce
• Basic Excel skills
• Strong customer service skills
• Professional email etiquette and written communication skills
• Ability to effectively manage a high-volume workload

Schedule

Monday through Friday, 7:30 AM to 4:00 PM, with a 30-minute unpaid lunch break.

Pay

$24.00 - $27.00 per hour.

Benefits

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. If eligible, benefits may include:

• Medical, dental, and vision insurance
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan (Pre-tax and Roth post-tax contributions available)
• Life Insurance (Voluntary Life & AD&D for employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation, or Sick Leave)
• Internal points system for recognition (redeemable for merchandise or vacations)