Collection Representative
RoShay Services · Maine, ME · 2 mo ago
AccountingFull-time
About the role
Responsible for managing and following up on accounts to maximize cash flow, resolve billing issues, and minimize bad debt.
Responsibilities
- Contact patients, insurers, and agencies to expedite payments
- Handle inquiries and complaints
- Interpret billing and insurance information
- Document account actions
- Reconcile account records
- Maintain effective relationships with internal teams, vendors, and collection agencies
- Monitor billing trends
Requirements
- High school diploma
- Typically 2 years of experience in insurance processing, collections, or customer service
- Proficiency in Microsoft Office
- Strong communication and negotiation skills
- Ability to analyze information quickly
- Knowledge of medical billing processes
Work Environment
Primarily sedentary work in an office setting, with occasional lifting. Fully remote, with standard office equipment.
Benefits
- Comprehensive benefits included
- Opportunities for career development