Colleague Engagement Lead

About the Role

Embark on a transformative journey as a Colleague Engagement Lead at Barclays, where you will shape the colleague experience across a global technology organization. This influential role focuses on driving engagement, talent development, recognition, and organizational effectiveness. You will work closely with senior leaders and key stakeholders to build a high-performing, inclusive culture that enables colleagues to thrive while supporting Barclays' strategic goals. This is a unique opportunity to make a visible impact at scale, influencing people strategies that enhance both colleague experience and business performance.

The purpose of this role is to build strong partnerships with senior leadership, advising on how to engage and influence employees to achieve business goals through an insight-based employee communications strategy, backed by outstanding execution capability.

Responsibilities

• Leadership communication: Use detailed, systematic insight research to help senior leaders understand employee sentiment and empower them to communicate empathetically.
• Business strategy alignment: Build belief in the organization’s strategy and progress, with a strong focus on the impact employees have on the client experience.
• Culture and employee proposition communication: Design and implement communication interventions that influence individual behavior to create a culture built on the Barclays Mindset and demonstrate why the organization is a great place to work.
• Change delivery: Create communication interventions that build employee commitment and capability through organizational change.
• Crisis and issues management: Work closely with the senior team as part of the management response, focusing on the role of employees in engaging clients.
• Capability building: Lead and develop a high-performing team, building individual skills and team capabilities.
• Contribute to or set strategy, drive requirements, and make recommendations for change.
• Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and escalate breaches of policies/procedures.
• If managing a team, define jobs and responsibilities, plan for future departmental needs, counsel employees on performance, and contribute to employee pay decisions.
• Demonstrate leadership behaviors (Listen and be authentic, Energize and inspire, Align across the enterprise, Develop others) to create an environment where colleagues thrive.
• For individual contributors: Act as a subject matter expert, guide technical direction, lead collaborative assignments, and train or coach less experienced specialists.
• Advise key stakeholders, including functional leadership teams and senior management, on functional and cross-functional areas of impact and alignment.
• Manage and mitigate risks through assessment, supporting the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to your team’s work.
• Collaborate with other areas of the business to stay aligned with business activity and strategies.
• Create solutions based on sophisticated analytical thought, comparing and selecting complex alternatives.
• Adopt and include outcomes of extensive research in problem-solving processes.
• Build and maintain trusting relationships with internal and external stakeholders to accomplish key business objectives.
• Demonstrate the Barclays Values (Respect, Integrity, Service, Excellence, and Stewardship) and the Barclays Mindset (Empower, Challenge, and Drive).

Requirements

• Experience developing and implementing people, teams, or colleague engagement strategies.
• Considerable analytical and problem-solving capabilities with the ability to translate data into actionable insights.
• Experience producing executive-level reporting, presentations, and business insights.
• Excellent stakeholder engagement skills, including the ability to influence senior decision-makers and cross-functional partners.
• Strong communication skills with experience creating engaging messages, presentations, and colleague-focused content.

Qualifications

Other highly valued skills include:

• Confirmed ability to oversee multiple programs simultaneously and deliver outcomes in a fast-paced environment.
• Experience within employee engagement, communications, HR, COO, or business oversight functions.
• Knowledge of team analytics and colleague data reporting.
• Experience using Power BI, SharePoint, or workflow automation tools.
• Familiarity with Early Careers, learning and development, or colleague experience programs.

You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

Location

This role is located in the Whippany, NJ office.

Pay

Minimum Salary: $140,000
Maximum Salary: $200,000
The minimum and maximum salary information includes only base salary or base hourly rate. This position is eligible for an incentive award.

Benefits

Barclays employees are eligible for a suite of competitive and generous employee benefits, including:

• Medical, dental, and vision coverage.
• 401(k).
• Life insurance.
• Other paid leave for qualifying circumstances.