Coffee Shop Manager and Assistant Manager
BIGGBY COFFEE · Frankfort, IN · 1 wk ago
On-siteAdministrativeFull-time
Responsibilities
- Must become proficient in all Barista and Shift Lead duties and skill sets
- Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement
- Provide regular feedback to each team member on strengths and areas of growth
- Work with their crews needs and availability to create weekly shift schedules, maintain budgeted cost of labor, and ensure quality service and quick wait times
- Track and order necessary inventory, smallwares, parts, and equipment, while maintaining low cost of goods sold through eliminating waste and accurate counting
- Ensure appropriate cash handling, deposits, and change for the store
- Work self-sufficiently and involve franchise owner when the situation requires.
- Ensure crew is knowledgeable and meeting all health and safety requirements
- Develop new leaders to step into future roles
- Promptly implement and communicate directives
- Thoughtfully delegate tasks to their leadership team and baristas to facilitate efficiency and appropriate development
- Responsible for hiring, firing and disciplinary actions related to the shift leads and baristas.
Requirements
- Must have either Barista experience or Management experience. Both preferred but not required.
Qualifications
At Biggy Coffee, our values are to: Make Friends, Have Fun, B Yourself, Share Great Coffee. Biggy Coffee exists to support people in building a life they love. We're always looking for motivated individuals with a love of coffee and people.
Skills
Must become proficient in all Barista and Shift Lead duties and skill sets.
Benefits
- Employee discounts
- Free drinks
- Flexible schedule
Pay
Pay based on experience.
Schedule
Immediate openings - Hiring ASAP