Coffee Bars - Hourly Supervisor

Aramark’s good-faith estimate of the hourly rate for this position is $25.00–$26.00 as of the time of posting.

About the role

The Hourly Supervisor improves the profitability of Operations by ensuring the highest level of customer service, safety, sanitation, quality, and consistency while driving sales and controlling costs.

Responsibilities

• Control labor costs by supervising daily staffing levels and driving efficiency from all staff.
• Retain control of production costs, supply costs, and inventory by adhering to all operational standards.
• Audit service and quality on a regular basis; adhere to all standards and established tracking procedures daily.
• Develop and implement strategies to achieve customer satisfaction goals.
• Supervise teamwork and service on a regular basis.
• Handle day-to-day employee issues professionally while adhering to all Aramark policies and procedures.
• Support and implement training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale.
• Assist in annual employee reviews and supervise interim performance issues.
• Ensure accurate adherence to Aramark’s time and attendance procedures.
• Maintain staffing levels consistent with established guidelines and make daily adjustments based on business needs.
• Ensure all employees are trained according to company standards for safety, health, and sanitation procedures.

Job duties may change or new ones may be assigned without formal notice to meet commitments.

Requirements

• 3–5 years of relevant experience.
• Current certifications as needed.
• Physical demands may include lifting, bending, pushing, pulling, and/or extended walking and standing.
• May require uniforms and/or usage of Personal Protective Equipment (PPE).

Benefits

• Comprehensive medical, dental, and vision coverage.
• Work/life resources.
• Retirement savings plans, including 401(k).
• Paid days off, including parental leave and disability coverage.

Benefits vary by location, legal requirements, employee eligibility, and where the employee lives and/or works.