Code Enforcement Officer I - CRA

About the role

The purpose of this classification is to enforce applicable federal, state, and local codes and ordinances to protect the health, welfare, and safety of citizens. Employees in this classification are eligible for noncompetitive career ladder promotion to Code Enforcement Officer II after meeting the established career ladder requirements.

Responsibilities

• Interprets and enforces the provisions of applicable federal, state, and local codes, ordinances, laws, rules, regulations, standards, policies and procedures; initiates any actions necessary to correct deviations or violations.
• Responds to complaints and questions concerning code violations and code enforcement issues; provides information and technical assistance; researches problems and initiates problem resolution; discusses problem areas with property owners, property managers, and contractors; mediates disputes between neighbors.
• Proactively approaches vendors and property owners on site to advise when necessary.
• Operates a City vehicle to patrol assigned coverage area; performs inspections of buildings and property for conformance with applicable codes; installs signs; measures size/weight of illegally dumped trash piles; interprets site plans, blueprints, and plot maps; conducts re-inspections as needed; verifies permits and occupational licenses; monitors vacant houses for security; photographs violations for evidence.
• Prepares violation notices; processes violations initiated by other departments; issues citations for code violations as appropriate.
• Assists with the management of cases, researching property records to determine ownership of property; performs other related work in preparation for prosecutions.
• Gathers information and evidence for prosecution of violators; testifies at code enforcement magistrate's hearings as needed.
• Manages case data; makes photographic records of violations; prepares/maintains records of inspection activities, violation notices, and status of corrective actions.
• Prepares or completes various forms, reports, correspondence, logs, demolition reports, citations, violation notices, maps, or other documents.
• Develops methods to help homeowners and commercial properties gain compliance.
• Receives various forms, reports, correspondence, citizen complaint forms, deeds, permits, occupational licenses, red tags, violation notices, site plans, blueprints, plat maps, policies, codes, ordinances, statutes, zoning maps, manuals, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate.
• Operates a computer to enter, retrieve, review or modify data; utilizes word processing, database, or other software programs.
• Operates a variety of equipment and tools associated with inspection activities, which may include a motor vehicle, camera, radio communications equipment, sound level meter, measuring devices, rake, shovel, post hole digger, or hammer.
• Follows safety procedures, utilizes safety equipment, and monitors work environment to ensure safety of employees and other individuals.
• Communicates via telephone and/or two-way radio; provides information and assistance; takes and relays messages; responds to requests for service or assistance.
• Communicates with supervisor, employees, other departments, City officials, government agencies, property owners, property managers, business owners, contractors, realtors, attorneys, homeowner associations, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
• Provides education and information to the community; prepares and distributes educational materials.
• Maintains current knowledge of applicable laws/regulations; maintains an awareness of new trends and advances in the profession; reads professional literature; maintains professional affiliations; attends workshops and training sessions as appropriate.
• Performs various clerical tasks associated with work activities, which may include copying documents, sending faxes, answering telephone calls, assisting citizens visiting the office, or filing documentation.
• Provides assistance or coverage to other employees as needed.

Qualifications

• High school diploma or equivalent.
• Three (3) years previous experience involving customer service, building construction, building inspection or code enforcement.
• Must possess [or be able to obtain within twelve (12) months of employment] and maintain a valid Florida Association of Code Enforcement (FACE) Fundamentals of Code Enforcement Certification.
• Must possess [or obtain within fourteen (14) days of hire] and maintain Florida Parking Enforcement Specialist Certification.
• Must possess [or be able to obtain within 14 days of hire] and maintain a valid Florida driver's license.

Additional Functions

• Serve as a liaison between the Community Standards and Solid Waste division.
• Responsible for ensuring solid waste hauling, storage, and removal is done so in compliance with applicable county and local solid waste & recycling regulations.
• Educates the community regarding regulations and policies associated with solid waste removal and proper recycling procedures; prepares and distributes educational materials.
• Attends educational events as a City representative and any related training as requested by Management.
• Operates a City vehicle to patrol the City; performs inspections of commercial and residential properties for conformance with applicable solid waste codes; illegal roll-offs, authorized roll-offs conditions, oversize vegetation and bulk piles, early setouts, etc.

Preferred Qualifications

• Associate's degree in public administration, business administration, fire science, construction, civil engineering, architecture, urban planning, or closely related field.
• One (1) year previous experience involving customer service, building construction, building inspection or code enforcement.
• Possess a valid Florida Association of Code Enforcement (FACE) Fundamentals of Code Enforcement Certification.

Communication Competencies

• The ability to clearly communicate Department and City Goals, Policies, Strategic Plans and other key information to employees and peers using multiple communication platforms including e-mail and social media.
• Effectively communicates with supervisor, employees, other departments, contractors, engineers, companies, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
• Accurately and expeditiously receives and delivers messages and information to the appropriate individuals.
• The ability to prepare accurate and thorough written records and reports.
• The ability to understand and follow oral and written instructions and to complete assigned tasks with minimal direction.
• The ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters.
• The ability to establish and maintain harmonious relationships with Supervisor, customers, owners, tenants, etc.

Benefits

Employees in this classification may be required to work various shifts, to include nights, weekends and holidays based on area of assignment.

Pay

Commensurate with experience.

Schedule

CRA** Schedule: Sunday-Thursday 1pm-10pm, Tuesday-Saturday 1pm-10pm, Tuesday-Saturday 6am-3pm