Code Blue Shelter Coordinator

About the Role

The Shelter Care Coordinator is responsible for overseeing the guests of the Warming Center in accordance with the program’s policies, procedures, and regulations. The role ensures that shelter guests have their essential needs met and that safety is maintained. Staff will work with guests who may experience mental health issues, substance use disorder, have a history of incarceration, or face medical and/or trauma-related issues.

Responsibilities

• Orientating guests and conducting intakes to assess needs and strengths.
• Providing general information about shelter operations, rules, and regulations, and assigning beds.
• Monitoring guest compliance with shelter rules and intervening in crisis situations using de-escalation techniques.
• Ensuring health and safety requirements are met in sleeping areas.
• Housekeeping and maintaining the upkeep of the shelter and common areas.
• Reading and reviewing daily logs and making entries each shift.
• Completing necessary paperwork each night.
• Coordinating food distribution for breakfast and dinner.
• Performing half-hour bed checks and documenting them.
• Conducting curfew checks to ensure all guests are present.
• Monitoring confidential participant files, case notes, records, and reports.
• Documenting incidents and submitting HRH Incident Report forms for appropriate signatures.
• Meeting with previous shift staff for updates at the beginning of each shift.
• Participating in ongoing training and staff meetings.
• Ensuring compliance with laws and regulations related to emergency shelters.
• Enforcing social distancing, mask-wearing, and handwashing guidelines.
• Filling in for property protection personnel during staffing shortages.
• Performing other duties as requested by the supervisor or HRH administrative staff.

Qualifications

• Education/Knowledge: BA/BS in a human service field preferred, or HS Diploma.
• Experience: Two years of related work experience with the homeless population. If HS Diploma, must have 5 years of work-related experience and competent reading and writing skills along with strong communication skills.
• Required Behaviors: Ability to remain calm during stressful situations, sensitivity toward the homeless population, ability to relate to diverse individuals, respect for cultural differences, responsibility, organization, non-judgmental attitude, ability to work independently and as part of a team, commitment to personal and professional ethics, and ability to maintain appropriate boundaries.
• License Requirements: Valid NYS Driver’s License required for transporting clients.
• Physical Demands: Ability to climb multiple sets of stairs and lift a minimum of 25 pounds.
• Other: Home or cellular telephone required, basic computer literacy, and specific clearances may be necessary depending on the position.

Pay

$18.50 per hour

Schedule

Weekends/Overnights

Location

Poughkeepsie, NY

Immediate Supervisor

Code Blue Shelter Manager

Equity Statement: Equity is a core value at Hudson River Housing. We believe in promoting a culture that decenters bias, celebrates difference, enhances equitable communication, and nurtures relationship building. We are committed to hiring from within our community, including applicants with lived experience that can inform and strengthen our work.

EEO Statement: Hudson River Housing is dedicated to maintaining a work environment that is free from harassment and discrimination based on age, race, creed, color, national origin, religion, gender, sexual orientation, pregnancy, disability, marital status, military status, genetic information, or any other protected status under federal, state, or local laws.