Cocktail Server - The Little Nell - Wine Bar - Winter

About the role

The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, spacious accommodations, and unparalleled access to America’s most famous mountain town. Inspired by place, united by purpose, defined by you, The Little Nell is a Relais & Châteaux resort, consistently recognized for its award-winning wine and culinary programs and dedicated service.

Responsibilities

• Ensure friendly greeting to all guests while served within established procedures and standards
• Proficient in all bar menus and can describe all menu items to a guest if/when necessary
• Adequate working knowledge of the Point of Sale System
• Accountable for securing payment from guest
• Clear, clean and reset bar during service
• Make managers aware of all guest comments and complaints
• Familiar with Colorado liquor laws
• Complete tasks and projects delegated by the manager
• Aid other departments as business volumes, and staff levels demand

Qualifications

• 1 year of serving or bartending experience required
• Advanced beverage knowledge preferred
• CMS Introductory Sommelier preferred
• Knowledge of food and beverage products offered
• Understanding on how to assist customers and meet their needs effectively
• Ability to prioritize tasks and manage time effectively
• Ability to do basic problem-solving
• Proficiency in communicating clearly both verbally and in writing to team members and customers
• Ability to engage with customers in a positive and helpful manner
• Attention to detail

Job Benefits

• Paid Time Off Programs
• Paid Leave Programs
• Employee Ski Pass and Dependent Ski Passes
• Other company perks