Cocktail Server - Music Hall

Job Summary

Live Nation Entertainment is a leading live entertainment company. As a Cocktail Server at House of Blues Las Vegas, you will serve food and beverages in a nightclub environment with a cheerful attitude.

Responsibilities

• Anticipate and respond to guests’ needs
• Suggestively sell beverages and menu items; take orders
• Answer guest questions, make recommendations, up-sell liquors
• Communicate drink orders to bar through Point of Sales system
• Deliver drinks, maneuvering trays through large crowds
• Maintain line of sight/atmosphere control by circulating through your work area throughout shift
• Remove dirty glasses and dishes from tables including the lifting/moving of bus tubs up to 25lbs.
• Keep tables clean/wiped
• Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques
• Maintain House of Blues safety and sanitation standards
• Follow housekeeping standards per HOB policy
• Keep current on all standard operating procedures
• Request identification from any guest who appears to be under 30 years of age
• Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies
• Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager
• Receive payment and process cash, credit card or Travelers check transactions according to HOB policy
• Absorb and process comp and void checks according to HOB policy
• Assist other servers and staff as needed

Qualifications

• Food Handler Certification & Responsible Alcohol Awareness Training Certification or Equivalent
• Required: 3 years work experience interacting with people in a positive environment
• Tolerance of all cultures, music and art forms
• Preferred: Cash handling experience, Experience recognizing valid ID’s, Experience in a live music environment

Physical Demands/Working Environment

• Working environment is fast-paced, often loud and stressful
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to lift or move up to 25 lbs using proper lifting techniques