Cocktail Server

Overview

The Cocktail Server is expected to provide timely, courteous service with guest satisfaction as the primary goal. He/she is responsible for promoting specials and up-selling. Responsibilities include completing opening/closing checklists, welcoming guests, taking drink orders, processing orders, delivering orders, clearing and cleaning tables, and ensuring overall guest satisfaction.

Qualifications

• High school diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be of legal age to serve alcoholic beverages, according to local state laws.
• Flexible and long hours sometimes required.
• Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Able to stand during entire shift.
• Effective communication skills, both verbal and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• Effectively handle problems, including anticipating, preventing, identifying, and solving problems as necessary.