Cocktail

Welcome and Greet

Welcome and greet guests. Assist in beverage orders from guests, enter orders in our order/sale system which relays orders to the Server. Deliver beverages from bar to guests in a timely manner.

Side Work

Maintain clean service areas. Monitor and observe the dining experience of your guests. Ensure that they are satisfied with the food and service. Respond promptly and courteously to any requests. Prepare the bar bill, present check to guest, accept payment, process credit card charges or make change (if applicable).

Assistance

• Be ready and willing to assist fellow servers as situations arise.
• Be ready and willing to assist bus persons with clearing and resetting tables.

Guest Interaction

Thank guests for their visit and invite them to return. Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager of immediate supervisor.

Qualifications

• Customer Oriented – Ability to take care of the guests’ needs while following MPK procedures.
• Working Under Pressure – Ability to complete assigned tasks under stressful situations.
• Safety – Ability to identify and correct conditions that affect employee safety as well as safely operate and handle all required equipment, appliances, and tools.
• Must follow all safety policies and procedures.
• Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others.
• Communication – Ability to communicate by speaking, effectively and clearly with guests, coworkers, and management.
• Response to Direction – Receive and follow direction from supervisor; follow direction of computer generated tickets.
• Teamwork Abilities – Ability to work together with a team in a positive manner to achieve a common goal.
• Friendly – Ability to exhibit a cheerful demeanor towards others.
• Presentation -- Neat and well groomed.