Coastal Regional Non Medical Transportation Manager
Elite Home Care, Day Centers & Transportation · Conway, SC · 1 mo ago
ManagementFull-time
About the role
Elite Transportation is seeking a highly organized and detail-oriented Regional Transportation Manager to oversee the logistics and operations of our transportation services in the UPSTATE of SC. In this role, you'll manage transportation teams and ensure seamless, on-time scheduling for Rider and Member trips to and from our Day Centers and medical appointments. This is a great opportunity for individuals passionate about logistics, scheduling, and problem-solving!
Benefits
- Engaging and rewarding work environment
- Opportunities for growth and career advancement
- Supportive team culture
Pay
Competitive pay
Responsibilities
- Oversee vehicle and driver compliance over all locations in your regions
- Oversee all vehicle maintenance in your region
- Approve PTO for dispatchers and fill in when they are absent
- Ensure that dispatchers are coordinating and managing daily transportation schedules to ensure timely and efficient service.
- Arrange and oversee MODIVCARE Will Call trips, ensuring compliance with outlined requirements.
- Validate and approve trips while monitoring Transportation Specialist time worked on a daily basis.
- Finalize timecards weekly and communicate PTO and training hours to payroll.
- HOST weekly transportation operations calls and provide operational feedback.
- Address Rider complaints in compliance with MODIVCARE requirements, gathering necessary documentation.
- Log and report vehicle maintenance concerns, coordinating with mechanics as needed
Qualifications
- Previous transportation dispatch experience (preferred), especially in medical or senior transportation.
- Clean driving record (required).
- Ability to pass a DOT physical (required).
- High school diploma or GED (required).
- Experience working with older adults or individuals with specialized care needs (preferred).
Schedule
Participate in an on-call rotation, including early morning, late evening, and every other Saturday dispatching.