Co-Responder

Essential Functions

Respond to emergency and police-based calls for service involving individuals experiencing mental health, substance use, or other behavioral health crises.

Provide community-based crisis intervention, de-escalation, assessment, safety planning, and connection to appropriate resources.

Complete follow-up contacts with individuals engaged through crisis and emergency services.

Collaborate with law enforcement, dispatch, county partners, and community providers to improve coordination and service delivery.

Serve as a liaison between individuals, families, first responders, and community resources.

Utilize trauma-informed, person-centered, and Zero Suicide approaches when supporting individuals and their families.

Participate in patrol briefings, debriefings, ride-alongs, and proactive community outreach with law enforcement partners.

Maintain timely and accurate clinical documentation and required data collection.

Maintain required training, education, certifications, and best practice standards, including applicable Wisconsin requirements.

Protect client confidentiality and maintain professional standards at all times.

Required Qualifications

• Bachelor’s degree in Mental Health, Social Work, Psychology, Counseling, or a related field required.
• Knowledge of behavioral health, substance use disorders, and co-occurring conditions.
• Strong written and verbal communication skills.
• Ability to assess situations, problem-solve, and make sound decisions in crisis environments.
• Experience or training in crisis intervention preferred.
• Demonstrated ability to provide culturally responsive and respectful services.
• Ability to collaborate effectively as part of an interdisciplinary team.
• Understanding of self-care practices and maintaining professional boundaries.
• Knowledge of applicable federal, state, and local laws related to crisis response and behavioral health services.
• Commitment to Elevate’s mission, values, and the individuals and communities we serve.

Pay Range

$23.00 – $28.00 per hour

About Elevate

At Elevate, our mission is to guide and empower individuals, families, and communities to address substance use and mental health challenges. Successful employees demonstrate compassion, integrity, professionalism, collaboration, and respect in every interaction with clients, families, coworkers, partners, and community members.

Maintaining client confidentiality and treating every individual with dignity and respect are essential responsibilities of this position.

Equal Employment Opportunity

Elevate, Inc. is an equal opportunity and affirmative action employer. We are committed to providing equal employment opportunities and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, arrest or conviction record where protected by law, or any other characteristic protected by applicable federal, state, or local law.

Pre-Employment Requirements

• Criminal background check;
• Employment verification/background screening;
• Driver’s license check; and
• Drug screening.

Hiring Bonus

• 50% ($600) is paid on your second paycheck after hire.
• 50% ($600) is paid after successfully completing six months of employment, provided you remain in good standing, within the same position, with no disciplinary actions.
• Employees who voluntarily leave employment before completing one year must repay a prorated portion of the second installment only. The initial payment is not subject to repayment.