CO- Operations Supervisor (Inside Sales Supervisor) - Denver, CO

About the role

Ryan Herco Flow Solutions, a SunSource company, is a leading distributor of fluid control systems, fluid filtration systems, fluid handling products, micro-electronics, and general industrial supply. We sell to a broad base of customers in industries such as electronic component and equipment manufacturers, chemical manufacturers, water & waste treatment, metal finishing, pollution control and life sciences companies. www.rhfs.com

Inside Sales Leader with responsibility to facilitate an atmosphere of cooperation, accountability and empowerment.

Responsibilities

• Perform quality work within deadlines with or without direct supervision
• Interact professionally with other employees, customers and suppliers
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
• Follow company safety policies and procedures.
• Insures that the Inside Sales team is pro-active and productively engaged in selling activities.
• Provides and insures customer satisfaction through timely quotes, bids and follow-up.
• Assists in recruitment, interviewing and hiring Inside Sales and Warehouse employees.
• Trains, coaches, and leads staff.
• With direction from Regional Manager, Director of Sales Operations, and Human Resources counsels and implements discipline
• Liaison for Outside Sales, Regional Manager and customers.
• Reviews the daily edit and remits information to corporate offices.
• Supports and facilitates implementation of sales and marketing plan.
• Upholds and promotes Ryan Herco Flow Solutions image of professionalism and service at all times.
• Adheres to company policies and procedures and holds staff accountable.
• Leads by example.
• Holds Inside Sales team members accountable to achieving sales and marketing objectives.
• Performs additional duties as requested

Requirements

• Bachelors Degree Preferred
• 3 years Inside Sales/Customer Service Experience
• Knowledge of PVC fittings or plumbing industry is a plus
• PC skills, including Microsoft Word, Excel and PowerPoint
• Mechanical/Technical aptitude
• Excellent Written and Verbal Communication
• Excellent customer service skills.
• Interacts effectively and works productively with a wide range of people
• Solid interpersonal skills, able to maintain cooperative working relationship with all levels of personnel
• Reliable and effective communicator
• Strong teamwork and professional demeanor