Co-op, Operations Analytics (Fall 2026)

How You'll Help Us Keep Climbing (Overview & Key Responsibilities)

Operations Analytics Co-ops work with analytics professionals in the operation supporting one of the following functions or departments:

• Integrated Operations Planning (IOP) – Optimizing aircraft schedule and resource availability to maintain peak on-time performance
• Operations Digital & Decision Science (ODDS) – Developing decision science tools and digital product solutions
• Corporate Safety, Security & Compliance (CSSC) – Supporting the safety and security of the airline and its employees
• Airport Customer Service (ACS) – Improving airport processes and managing performance
• Crew – Improving Pilot and Flight Attendant operations and performance efficiency
• Delta Connection (DC) – Supporting end to end analytics and cross-divisional operational initiatives and improvements for the operation of Delta’s regional airlines
• Flight Operations (FOP) – Managing aircraft and gate to gate operations and performance
• In-Flight Services (OBS) – Optimizing process, supply, and inventory of inflight products and services
• Onboard Services (IFS) – Enhancing customer onboard experience and catering operations and performance
• Operations & Customer Center (OCC) – Tracking on-time flight metrics, weather, day-of flight analyses
• Central – Managing centralized operations and competitive performance analyses

Though individual responsibilities vary by function or department, some common work responsibilities are listed below:

• Measure current operational performance and/or customer satisfaction
• Identify optimization opportunities to reduce injuries and security line wait times
• Research, analyze, and interpret operational data
• Develop new reports and dashboards and automate existing ones
• Perform reliability/root-cause analysis for parts and maintenance
• Evaluate and provide recommendations for improvement of key operational metrics including aircraft time at gate, gating efficiency, and feasibility of aircraft schedules
• Maintain, run and improve staffing models to support airport operations
• Provide strategic and operational support and develop performance metrics and goals
• Develop successful factors and statistical evaluations of new procedures and systems

What You Need To Succeed (Minimum Qualifications)

• Enrolled in an Undergraduate program in pursuit of a Bachelor’s degree in Computer Science, Analytics, Economics, Industrial Engineering, Information Systems, or similar 4-year degree program
• Available for three alternating semesters for full-time work
• Ability to report in-person to Delta’s World Headquarters (Atlanta, GA) or willing to relocate each semester (housing stipends will be provided to students who meet the minimum criteria)
• Team oriented and highly supportive of continuous improvement methodologies
• Strong organizational, project management, and verbal/written communication skills are essential
• Proficiency in Microsoft Office Suite and data analysis tools and concepts
• Proficiency in Python, SQL or similar database query tool knowledge and Macro programming is strongly preferred
• Consistently prioritizes safety and security of self, others, and personal data
• Embraces diverse people, thinking, and styles
• Possesses a high school diploma, GED, or high school equivalency
• Is at least 18 years of age and has authorization to work in the United States

What Will Give You a Competitive Edge (Preferred Qualifications)

Benefits and Perks to Help You Keep Climbing