Co-op, Line Operation - Operational Performance (Fall 2026)

How You'll Help Us Keep Climbing

As an Operational Performance & Projects Co-op within Delta’s Flight Operations organization, you will support the Line Operations team through data-driven analysis, cross-functional project work, and continuous improvement initiatives that enhance safety, reliability, and the pilot experience.

Key Responsibilities

• Operational Data Analysis & Insights:
• Aid in collecting, cleaning, and analyzing operational performance data (e.g., D0, A0, fuel burn, taxi time, latency, safety indicators).
• Identify trends, themes, and improvement opportunities to support operational decision-making.
• Support the development and maintenance of dashboards and recurring reports using Excel, Power BI, Tableau, or similar tools.
• Participate in pre- and post-implementation analysis to understand the impact of new initiatives.
• Translate findings into clear summaries and visualizations for operational partners and leadership.
• Project & Program Support:
• Support ad-hoc and ongoing projects across Line Operations, including process improvements, operational studies, and reporting enhancements.
• Aid in project planning activities such as defining scope, timelines, and stakeholder touchpoints.
• Participate in working sessions, stand-ups, and progress reviews; document notes, decisions, and action items.
• Help prepare presentations, problem statements, and data summaries for leadership and stakeholder reviews.
• Partner with cross-functional teams to gather inputs and support implementation efforts.
• Flight Crew Reporting (FCR) — Program Support:
• Assist with monitoring the day-to-day health of the FCR program, including queue triage and backlog hygiene.
• Analyze FCR data to identify reporting trends, themes, and recurring issues.
• Review report closeouts for clarity and proper categorization; escalate broader patterns as appropriate.
• Gather pilot feedback related to usability, reporting friction, and workflow challenges, and help translate insights into improvement opportunities.
• Maintain basic FCR documentation such as change logs, known-issues lists, and communication drafts.
• Collaborate with divisional partners (e.g., ACS, IFS, OCC, TOC) to support alignment and cross-departmental improvements.
• Cross-Functional Collaboration & Communication:
• Work with teams across Flight Operations and other operational organizations to gather data, context, and requirements.
• Aid in preparing materials for internal meetings, briefings, and performance reviews.
• Help draft internal communications such as performance summaries, newsletters, and operational updates.
• Document methodologies, findings, and lessons learned to support knowledge sharing.

What You Need To Succeed

• Minimum Qualifications:
• The Co-op position requires a candidate to be enrolled as an undergraduate (sophomore or above) that has successfully completed a minimum of 30 semester hours.
• Must have a minimum 2.5 GPA and be able to maintain the minimum GPA.
• This position is intended to provide you with educational and professional work experience to prepare you for the workforce.
• This position requires you to work for 3 alternating semesters.
• Students must be able to complete 3 alternating rotations in Atlanta, GA in line with the schedule below:
1. Fall 2026 - 1st rotation
2. Summer 2027 - 2nd rotation
3. Spring 2028 - 3rd rotation
• Interested Disciplines:
• Currently pursuing a bachelor’s degree in a quantitative, analytical, business, engineering, aviation, or technology-related field, or another discipline with a demonstrated interest in operations, analytics, or process improvement.
• Enrolled in an accredited college or university and available to complete three alternating co-op semesters prior to graduation.
• Interest in data analysis, operational performance, and how complex systems work.
• Comfortable working with data in Excel; willingness to learn additional tools such as Power BI or Tableau.
• Clear written and verbal communication skills, with the ability to explain ideas and findings.
• Ability to work both independently and as part of a team in a fast-paced environment.
• Curiosity, strong work ethic, and eagerness to learn through hands-on experience.
• Passion for aviation, operational excellence, and continuous improvement.
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces a diverse set of people, thinking, and styles.
• At least 18 years of age with authorization to work in the United States.

What Will Give You a Competitive Edge

• Preferred Qualifications:
• Coursework or experience involving data analysis, statistics, operations, or process improvement.
• Exposure to data visualization tools (e.g., Power BI, Tableau) or basic SQL, Python, or R.
• Experience working on team-based projects, internships, or student organizations.
• Interest in project coordination, stakeholder engagement, or internal consulting-style work.
• Ability to organize information and develop clear, concise presentations.