Co-op, Airport Customer Service and Cargo Project Management (Fall 2026)

How You'll Help Us Keep Climbing

(Overview & Key Responsibilities)

• Analyze and measure operational performance to identify trends and improvement opportunities.
• Apply project management principles to support and lead initiatives.
• Work cross-functionally with stakeholders across business units in a professional, fast-paced environment.
• Provide process engineering and internal consulting services to enhance operational efficiency.
• Participate in data collection and analysis for projects impacting multiple departments.
• Identify and implement process improvements to boost productivity and customer satisfaction.
• Recommend innovative solutions to enhance the customer experience and evaluate the impact of proposed changes.

Program Structure

This is a three-semester alternating Co-Op program. Students must complete all rotations before graduation:

• Fall 2026
• Summer 2027
• Spring 2028

Note: Students must not take academic classes during Co-Op semesters. Please confirm with your university and academic advisor that this schedule aligns with your curriculum.

What You Need To Succeed

(Minimum Qualifications)

• Currently pursuing a Bachelor’s degree in Industrial Engineering, Business Administration, Analytics, Statistics, Economics, Aviation Management, or a related field.
• Must be enrolled in a 4-year degree program and available for three alternating semesters.
• Strong communication skills and ability to present professionally to all levels of leadership.
• Demonstrated teamwork and commitment to continuous improvement.
• Proficient in Microsoft Office Suite, especially Excel and PowerPoint.
• Experience with data analytics tools such as SQL, SAS, Tableau, or Power BI.
• Eagerness to learn and adapt to new challenges.
• Commitment to diversity, safety, and security in the workplace.

What Will Give You a Competitive Edge

(Preferred Qualifications)

• Ability to interpret and synthesize large datasets to support decision-making.
• Comfortable working both independently and in team settings.
• Demonstrated leadership through student or community organizations.
• Skilled in developing clear, concise presentations to communicate findings and recommendations.
• Interest in learning leadership techniques, problem-solving, and conflict resolution strategies.
• Passion for the aviation industry and a strong interest in Delta Air Lines.

Why Join Delta’s Co-Op Program

This program offers a unique opportunity to gain real-world experience, develop professional skills, and contribute to impactful projects in a global airline environment. While participation does not guarantee full-time employment, it provides a strong foundation for future career opportunities.