CO Clinical Nurse (DOM General Internal Medicine)

About the role

We are seeking a Clinical Nurse to support the General Internal Medicine (GIM) Faculty practice at Green Spring Station (GSS).

Responsibilities

• Care coordination for a group of complex patients to achieve clinical and organizational outcomes.
• Provide evidence-based care based on nursing process, policies, procedures, and protocols of the Johns Hopkins Hospital.
• Provide guidance to other team members to promote quality, safety, and excellence in care.
• Participate in Comprehensive Unit Based Safety Program (CUSP) initiatives.
• Perform transitional care management calls for practice patients discharged from hospitals in the area and determine the need for short-term outpatient follow-up.
• Provide direct patient care, when needed, for point of care testing, medication/vaccine administration, patient rooming and other duties as assigned.
• Provide patient education for self-care chronic disease management, such as, diabetes education (in person, by phone, or via MyChart).
• Collaborate with a multidisciplinary health care team to optimize team performance and patient outcomes.
• Traverse phone calls and electronic advice requests from patients and determine the need for medical assessment.
• Assess lab results and implement interventions in consultation with primary providers.
• Traverse calls from outside institutions, JHM Emergency Departments, and other health care providers; determine and implement follow-up plans.
• Identify care continuity needs of patients; generate and pend orders to primary providers for signature.
• Aid primary providers with maintaining electronic medical records; scan outside results into system, update immunization history, update health maintenance records, act on overdue health maintenance items.
• Convey critical action values/patient requests of lab results when requested by provider (communication from MD to RN).
• Help lead quality improvement initiatives that are focused on outcomes measures relevant to primary care.
• Aid Medical Office Coordinator (MOC) in scheduling patients for appointments.
• Help complete forms (e.g., disability, FMLA, mobility) requiring basic health history.
• Help obtain prior authorization for tests and medications.
• Provide oversight for ordering, stocking, and maintaining clinical supplies and equipment.
• Collaborate with clinic manager to ensure supplies, medications, and vaccines are available and up-to-date for clinical use.
• Responsible for other clinical duties as assigned.

Qualifications

• Individual must be a registered nurse, licensed in the State of Maryland.
• Maintain active licensure throughout employment.
• Experience with Epic preferred.
• Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.
• The individual must be a registered nurse, licensed in the State of Maryland or the state where practicing.
• Current American Heart Association or American Red Cross CPR Certification.
• Completion of the JHH Credentialing process.

Skills

• Learns the formal and informal departmental goals, standards, policies and procedures which may include some familiarity of other departments within the school/division.
• Sensitive to the interrelationship of both people and functions within the department.
• Exercises administrative judgment and assumes responsibility for decisions, consequences, and results having an impact on people, costs, and/or quality of service within the functional area.
• Exchanges non-routine information using tact and persuasion as appropriate requiring good oral and written communication skills.
• Knowledge of nursing process; social, behavioral, biological, and physical sciences; safety and scientific inquiry process and application to the skill performance; leadership and management as normally acquired through completion of a program in nursing.
• Knowledge of current health care environment.
• Knowledge of general physiologic monitoring and patient care equipment such as defibrillator and glucose monitor.
• Requires effective use of resources and cost awareness.
• Ability to analyze data to synthesize and summarize information and to make judgments regarding patient care.
• Highly effective verbal communication and interpersonal skills to establish working relationships that foster optimal quality patient care.
• Ability to use a computer keyboard to input and obtain data.
• Ability to operate personal computer to access email, computerized scheduling and documentation systems, and other basic office support software including Microsoft Office applications.
• Ability to apply principles of evidence-based practice, scientific process, and service excellence in practice.
• Ability to interact successfully with the public.
• Ability to perform effectively despite sudden deadlines and changing priorities.
• Ability to maintain personal composure in high stress situations.
• Demonstrated interpersonal, written and verbal communication skills are required to service a diverse customer base.
• Ability to demonstrate and convey a favorable image of the organization and to conform to proper standards of professional dress, attitude and demeanor.
• Ability to demonstrate a high level of interpersonal skills required to interact with patients, patients’ families/visitors and clinical staff.
• Ability to perform with a high degree of accuracy and with meticulous attention to detail.
• Demonstrate a strong ability to use initiative and judgment and to identify, analyze and solve problems.
• Ability to demonstrate self-direction and initiation.
• Ability to work independently and as a part of a team.