CNC Machine Tool Field Service Technician (New England)

About the role

The Matsuura CNC Machine Tool Field Service Technician’s primary objective is to diagnose issues and implement effective corrective actions across a wide range of Matsuura machine tools and control systems. This role involves resolving complex, multifaceted technical challenges through on-site service, troubleshooting, installation support, and repair, while serving as a technical resource for customers, distributors, and internal teams.

Qualifications

• Consistent travel is required (～75%)
• A qualified candidate will possess a minimum of 3 to 5 years of experience in mechanical and electrical repair, maintenance and programming with a CNC machine tool builder or distributor.
• A 2 year technical degree is preferred (electrical and robotics).
• Excellent technical, communication, and presentation skills as well as the ability to read and interpret drawings and schematics are required.
• Strong analytical and troubleshooting skills are required.
• Experience with FANUC is required. Experience with Yaskawa and/or Siemens is preferred.
• A factory maintenance technician may also be considered.
• Candidate must be able to meet the physical requirements of the job.
• Candidate must pass a criminal background check.