CNA Hospital Liaison & Intake Specialist
About the role
We are seeking a compassionate, confident, and highly organized Certified Nursing Assistant (CNA) to join our team as a Hospital Liaison & Intake Specialist. This role is ideal for a CNA who enjoys working directly with patients, communicating with hospital staff, and supporting families through important care decisions.
Responsibilities
- Visit patients in hospitals to explain services and obtain required consent forms.
- Assist patients and families with insurance verification and authorization calls.
- Communicate professionally with nurses, case managers, and hospital personnel.
- Complete intake procedures accurately and ensure all documentation is gathered.
- Represent the agency with professionalism and empathy at all times.
- Use the company vehicle to travel to hospitals and patient locations as needed.
- Maintain clear communication with the office regarding patient updates and completed tasks.
- Build positive relationships with hospital staff and support basic marketing/outreach efforts.
Requirements
- Active CNA license in good standing.
- Strong communication and interpersonal skills.
- Comfortable speaking with patients, families, and hospital staff.
- Experience with intake processes or insurance verification is a plus.
- Ability to work independently and stay organized.
- Professional appearance and demeanor.
- Reliable work ethic and strong attention to detail.
- Valid driver’s license (company vehicle provided for work duties).
Qualifications
Warm, compassionate, and patient-focused. Confident and comfortable initiating conversations. Detail-oriented and organized. Independent and self-motivated. Professional and personable. Calm and supportive during emotional situations. Comfortable balancing patient care with light marketing tasks.
Skills
Not specified.
Benefits
Not specified.
Pay
Not specified.
Schedule
Not specified.
About A Hug Away
A Hug Away Healthcare, Inc. is not just a brick-and-mortar company; we are one of the best Female Owned healthcare agencies in Katy and Houston (Texas), with a comprehensive team of professional experts with over 35 years of experience. Choosing a dependable, cost-effective, and well-qualified home health, hospice, medical supply, or health help in Katy and Houston, TX, can be exhausting. That is why we are here. We are a women owned Hospice and Healthcare company that puts its customers first. If you'd like to be part of the team at A Hug Away, apply now!
www.ahugaway.com